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Information Technology resume examples & templates

Information technology is a wide open field. All you need to do is develop an IT resume that backs up your desire for a new position with the highlights of your career. You’re a busy professional who wants to fast-track your job hunt. Resume.io is here to help.

Our resume guides and resume examples for 300+ professions are powerful resources for getting you your next job. Use this reference as a datamap to guide the development of your application.

This resume guide, along with the corresponding IT resume example will cover the following topics:

• What does an IT professional do?
• How to write an information technology resume (tips and tricks)
• The best format for an IT resume
• Advice on each section of your resume (summary, work history, education, skills)
• Professional resume layout and design hints.

What does an information technology professional do?

Information technology professionals have positions in which they develop, test, debug and manage hardware and software programs and systems.

Their jobs may range from coding to analyzing to managing to providing support for others using IT systems. 

The following table lists broad categories of segments within the IT field.

There are at least 87 different job titles associated with the information technology field, according to Simplicable .

Information technology job market and outlook

If you’re in IT, you will continue to have your choice of jobs, depending on your specialization. The explosion in need for IT professionals is expected to continue for the next decade.

The demand for information security analysts will leap a whopping 31% followed by software developers, quality assurance analysts and testers at 22% and computer and information research scientists at 15% by 2029, the U.S. Bureau of Labor Statistics predicts. The need for database administrators will rise 10%; computer support specialists, 8%; systems analysts, 7%; computer network architect, 5% — all higher than the average profession. The demand for network and computer systems analysts will rise 4%, the pace of general job growth.

On the flip side, the demand for programmers will drop 9% in the same timeframe.

What do IT professionals earn?

Computer and information research scientists earn the highest median annual salaries, at $126,830, but the entry-level education for this field is a master’s degree. If you’re not looking to go back to the classroom, but want to earn in the six-figures, you may aim to be a computer network architect ($116,780), a software developer, quality assurance analyst or tester ($110,140) or an information security analyst ($103,590).

How to write an information technology resume

Before you plunge into creating your IT resume, you need to know what elements it has to contain. Your CV needs:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

The best computer programs are elegant. That is, they waste no lines of code. They do what they need to do efficiently. The same is true of your resume. You begin that process by deciding on a clear message, tone and style that you will carry throughout your application. Each resume, like each implementation, will need to fit the exact requirements of that target audience.

Do your homework! Check out the company, it’s philosophy and style. Learn as much as you can about the people who work there. See if you can get the name of the hiring manager and your prospective boss. All of this work will pay off in a resume that speaks to the company directly. Knowing the boss’s name (and getting some background information) may help you make a connection that lands you that interview.

An elegantly composed IT resume will do the following:

• Address your message to each employer in the tone and style that matches the company.
• Present a professional image with a layout and design that is neat and easy-to-read.
• Optimizes to take into account the ATS algorithms that scan and sort resumes.

Optimize for the ATS

As an IT professional, you know how algorithms work. You may have even designed an Applicant Tracking System. You definitely know that the scanning and sorting software can easily filter you right out of contention for a job if you don’t optimize.

Analyze the job listing for keywords and phrases you know are important, then make sure they appear in your resume. Do this every time you apply for a new job to ensure that you give yourself the best chance to get past this gatekeeping software.

Choosing the best resume format for information technology

Typically, we recommend the standard reverse chronological order resume format. Recruiters and the ATS like it best. This heavily features an Employment History section where you can highlight your past 10 years of experience.

We highly recommend the reverse chronological format, but you still have other options. The functional resume format is mostly used by technical professions and specialists (as well as for some scientific roles) as it mostly emphasizes important niche or complex skills and competencies rather than your work history. This type of resume will have a larger than usual skills section with detailed explanations and a very diminished employment history. The combination resume format takes the best from both worlds and can be implemented in various ways (niche IT specialists sometimes use this type of document). The hybrid format, which features elements of both the functional and reverse chronological structure, may work for you if you are new to the job market or are a seasoned professional looking for a bit of a change.

Resume summary example: your unique cookies

The summary of your information technology resume is a freeform paragraph that gives you the chance to offer a little explanation about who you are. The first of your 3-4 sentences should introduce your professional personality and offer a phrase that sums up your career. Then, we suggest choosing one or two of your greatest achievements and describing them in a sentence or two. Save your last sentence (if you feel you need one) as a breadcrumb that a hiring manager may want to follow up on in your interview or for explaining how your IT philosophy will make you a great fit for your target company.

The best summaries answer the question, “Why should I hire you?” by illustrating how you will easily slide into the job and relieve a company pain point.

Since the summary can be the hardest section to envision, you may want to read over some IT resume samples. For a more specialized CV, try our network systems analyst resume example or our software developer resume sample . Our computer science resume example offers a more general idea. If your in a supervisory role, check out our IT director resume sample or our technical project manager resume sample .  

Check out the summary from our IT resume sample below.

IT Specialist adept in leading large scale technology projects from conception to completion. Experienced in installing, maintaining, and providing support for computer systems and networks. 

Employment history sample: directory of your career

In the employment history section of your information technology resume, you will do more than list your job responsibilities. Think in terms of successful outcomes and how you can make the most of them. Remember that being part of a team that achieved success shows that you are a good collaborator.

If you are a niche technical specialist and are using the functional resume format, this section will briefly list your jobs and perhaps a line or two job description.

Use the STAR method to highlight your achievements:

• Name the work Situation
• Explain the Task you were assigned
• Describe the Action you took
• Detail the Results you achieved.

Use data to back up your assertions whenever possible.

Below you will find an adaptable employment history resume example.

• Designed and implemented advanced security processes and procedures.
• Worked to safeguard the integrity of enterprise systems, files and data.
• Provided direct support for systems security related issues.
• Prepared status reports on security matters to develop security risk analysis.
• Interacted with staff and management in the coordination and implementation of results from security audits.
• Worked to improve tools and processes for systems under management.
• Educated others on information security through training and reports.

CV skills example: filter your content

In the CV skills section, you’ll want to curate 4-7 of your most desirable skills. How do you know which those are? Your first resource is the job listing. Your prospective employer is telling you what they want, so make sure you match those skills to your CV (when you can).

Keep in mind that hiring managers are looking to see whether you have the skills they need, but also what skills you think are the most important to highlight. Depending on your role, you may want to include at least three soft skills, also known as interpersonal and basic job skills.

Here are some soft skills to consider adding to your IT resume: communication, organization, critical and analytical thinking, creativity, project management, perseverance, problem-solving, resourcefulness, curiosity.

Below you will find a skills section resume example.

• IT Service Management
• Knowledge of the ITIL
• Knowledge of Digital Performance Metrics
• Complex Problem Solving
• SLI and SLO Monitoring
• Resource Planning

Information technology resume education example

Your education section is a listing of your degrees and certifications, if you have any. You don’t need to include anything but your degrees and the name of your high school and college, if applicable. If you have a master’s degree or more, you may leave off your high school experience.

If you have completed many technical courses or received technical qualifications, you may add a different section for them or simply add them here.

Of the top 10 most widely held IT certifications of 2021, 30% are security-related. The most popular certification is ITIL, according to CompTIA .

Below you will find an education section resume example as a formatting guide.

• Master of Science in Information Systems, Florida International University, Miami
• Sep, 2010 - May, 2012
• Bachelor of Science in Computer Science, Barry University, Miami
• Sep, 2006 - May, 2010

Resume layout and design: impress with clarity

As we said earlier, the best programs are the most elegant. Keep your resume layout and design elegant as well by using restraint. Your goal here is to make a professional first visual impression.

How do you do that? Keep your design clean with enough white space. Use legible fonts and avoid any more than a splash of color. Create an attractive header so that your contact information stands out so the hiring manager can easily get to you to schedule that coveted interview.

If you’d like to save some time while making sure your formatting is professional, a resume template might be the way to go. These pre-designed layouts allow you to focus on the writing knowing that the visuals are already taken care of.

Key takeaways for an IT resume

• Your analytical skills will come in handy as you develop and personalize your resume.
• The demand for information technology professionals is exploding, so take advantage by elevating your resume.
• Use your knowledge of algorithms to get past the gatekeeping ATS software.
• Check out our IT resume sample for more ideas on how to create an attractive and functional header.

Beautiful ready-to-use resume templates

IT Resume - How-To Guide for 2024 [11+ Samples]

You’re an IT specialist.

You promote efficiency by keeping information systems up-and-running

IT specialists are a vital cog of any company or office.

As such, companies have a strict hiring process. 

Couple this with skilled competition, and you need a seriously good IT resume.

You’re in luck! This guide takes you through a simple step-by-step process of creating an IT specialist resume that works.

• An example of a finished IT Specialist resume that works
• How to write a IT Specialist resume that’ll fill up your interview diary
• How to make an IT Specialist resume stand out [with top tips & tricks]

Before we get into the details, here’s an IT resume example , created with our very own resume builder :

Now it’s your turn! Simply follow the steps below to create an IT Specialist resume that get results, just like the above example.

Not the right resume example for you? We've got a lot more! Check them out in the list below:

• Data Scientist Resume
• Data Analyst Resume
• Data Entry Resume
• Web Developer Resume
• Computer Science Resume
• Artificial Intelligence Engineer Resume
• Software Engineer Resume
• Java Developer Resume
• Engineering Resume

How to Format an IT Specialist Resume

To really showcase your IT expertise, you need pick the best format.

The most common resume format is “reverse-chronological”, and it’s for good reason. Essentially, it allows the hiring managers to immediately see how you can benefit the company. We recommend IT Specialists start with this format.

The following resume formats can also work well:

• Functional Resume – If your IT skills are stronger than your work experience, we recommend a Functional Resume format. It’s ideal for CS graduates who lack the work experience or those who have gaps in their work history.
• Combination Resume – As the name suggests, this format combines both “Functional” and “Reverse-Chronological” formats. It focuses on skills AND work experience, so is ideal for IT Specialists who have some work experience.

With your format sorted, it’s time to arrange your resume layout .

When you’re developing a piece of software, you need to create the best user experience possible, and this is the same when creating your resume.

Use an IT Specialist Resume Template

As an IT Specialist, you’re well-versed in building efficient computer systems.

Similarly, you need to build a resume that flows well and doesn’t break.

The best way to do this is via an IT Specialist resume template. All of the following resume templates can be tailored for an IT position.

You could use a text editor, but then your entire resume layout is at risk from falling apart with every small alteration!

What to Include in an IT Specialist Resume

The main sections in an IT specialist resume are:

• Work Experience
• Contact Information

Want to go a step further? You can also add these optional sections:

• Awards & Certification
• Volunteer Experience
• Personal Projects

Interests & Hobbies

So, those are the sections of an IT resume, but what should you write for each of them? 

Read on to find out!

Want to know more about IT resume sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

You need to really focus when you configure a system’s software.

Building your contact information resume section requires the same level of focus.

In fact, one misplaced digit can completely destroy your chances of being contacted for an interview.

The contact information section must include:

• Title – Align this to the exact role you’re applying for, which is “IT specialist”
• Phone Number – Check this for errors
• Email Address – Use a professional email address ([email protected]), not your childhood email ([email protected])
• Location – Applying for a job abroad? Mention your location
• (Optional) - Relevant social media
• Paul King - IT Specialist. 101-358-6095. [email protected]
• Paul King - IT Wizard. 101-358-6095. [email protected]

How to Write an IT Specialist Resume Summary or Objective

Put yourself in the recruiter’s shoes.

You’re sitting at your desk with hundreds of resumes in a heap in front of you.

Now, ask yourself honestly:

Are you going to spend 10 minutes dissecting each resume or are you going to spend 30 seconds skim reading?

This scenario highlights that we have to make every second count.

The best way to do this is with a resume summary or objective .

These are short paragraphs found at the top of a resume, just under your contact information.

But what is the difference between these two sections?

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Experienced IT Specialist with a strong background in designing, developing, and maintaining computer systems for a diverse business clientele. 5+ years of industry experience includes increasing UX scores by 40%, decreasing website load time by 22%, and training 20+ members of staff. Seeking a role with XYZ Solutions, where my skills can be leveraged to maintain and optimize the company’s computer systems.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Motivated Computer Science graduate seeking the role of IT Specialist at SoftwareX. Passionate about building software solutions and maintaining computer systems. Developed software solutions for a local technology company while at University X. Relevant skills include Database Administration, Cloud Management, and Network Architecture.

Should an IT Specialist use a resume summary or objective?

Generally, we recommend that experienced IT Specialists use a summary. An objective is suited to those who have the required IT skills, but lack the industry experience (graduates, career changers, or those still studying).

How to Make Your IT Specialist Work Experience Stand Out

There isn’t much that beats years of relevant work experience .

It shows that you can walk the walk, not just talk the talk.

As such, make sure you spend time making this section perfect. 

Here’s the professional way to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

IT Specialist

StartAgency

05/2017 - 04/2021

• Increased UX scores by 40%
• Decreased website load time by 22%
• Monitored installation, integration, configuration, and maintenance of the IT system for 0% downtime
• Trained over 20 staff members in internal website functions

To show that you’re the best applicant for the job, the work experience section should reveal your top achievements. You see, you want the recruiter to see the value in hiring you .

Instead of saying:

“Maintained the system”

“Monitored installation, integration, configuration, and maintenance of the IT system for 0% downtime”

So, what’s the difference between the two examples?

Simply put, the first example shows what you did in your day-to-day work life, but that’s about it…

The second example does into more depth and shows the value of your work. “0% downtime” is an impressive statistic that companies will be attracted by.

What if You Don’t Have Work Experience?

Maybe you’re a CS graduate looking for your first IT job?

Maybe you just fancy a career change?

Whatever the reason, recruiters want to see evidence that you can do the job.

The best way to do this is with a portfolio of work that shows your IT skills.

Don’t worry if you don’t have one, you can start today:

• Use a freelancing platform (UpWork)
• Use social media to market your services to friends and family
• If you don’t fancy the above options, you can become your own client! Show your skills by developing your own piece of software

Are you a recent graduate? Make sure to check out our student resume guide !

Use Action Words to Make Your IT Specialist Resume POP!

Do you really want your IT resume to read the same as the others?

If not, use some power words to make your achievements stand out:

• Conceptualized

How to Correctly List your Education

With the experience section finished, it’s time to reveal your educational history.

Just like when you’re debugging, keep this section simple and efficient. 

Simply enter your education history in the following format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Computer Science

Boston State University

2013 - 2016

• Relevant Courses: Algorithms, Compilers, Principles of Programming, Logic and Database Theory, Systems Engineering, Computer Systems

There’s a chance that you still have questions that need answering. If so, here are the answers to some of the most frequently asked questions:

What if I haven’t completed education yet?

• Regardless of whether you’re an IT graduate or still studying, you should still mention every year of education to date.

Should I include my high school education?

• The general rule is to only include your highest education. So, include your high school education if you don’t have a relevant degree for IT.

What do I put first, my education or experience?

• Experiences are the priority, so those go first. If you’re a recent graduate, you will likely need to start with education.

Need further guidance? Check out our guide on how to list education on a resume .

Top Skills for an IT Specialist Resume

Your IT Specialist resume must do one thing: 

Show that you’re the best person for the job.

But how can you do this?

Well, by highlighting the right IT skills on a resume.  

This is done by looking at the job description, and then comparing the skills needed with the skills you already have.

Here are some of the most common skills to put on an IT resume:

Hard Skills and Computer Skills for an IT Resume

• Computer Hardware Knowledge
• Computer Software Knowledge
• Internet Applications
• Operating Systems
• Troubleshooting
• Internet Security
• Data Privacy
• Programming Languages
• Agile Development
• Database Administration
• Front-End & Back-End Development
• Cloud Management
• Data Synchronization
• Social Media Experience
• Project Management
• Technical Writing
• Network Architecture
• Quality Assurance
• Technical Support
• Software Installation
• Adobe Creative Suite
• Maintaining servers, routers, and PCs
• Configuring, managing, and maintaining networks
• Backup management
• Microsoft Office
• LAN technology

Soft Skills for an IT Resume

• Attention to Detail
• Problem Solving
• Communication
• Multitasking
• Customer service
• Organization
• Decision Making
• Working under pressure
• Time Management
• Analytical Skills

What Else Can You Include?

With every essential resume complete, it’s time to call it a day, right?!

Well, only if you’re sure that your resume is the absolute best it can be?

Completing the essential resume sections should be enough to get your foot through the door, but the following sections could be the deciding factor in whether you’re hired for the role or not.

Awards & Certifications

Have you won an award that showcases your talents?

Have you completed any courses to improve your IT skills?

Create an awards & certifications section in your resume. 

• Cisco Certified Network Associate (CCNA)
• CompTIA A+ Technician
• Microsoft Certified Solutions Expert (MCSE)
• Cisco Certified Network Professional (CCNP)
• Project Management Professional (PMP)
• Certified Cloud Technology Professional (CCTP)
• EMC Cloud Architect (EMCCA)

As an IT Specialist, you know how to speak all-things-computer.

However, this section involves listing vocal languages, like Spanish.

Those able to speak multiple languages may want to add a small languages section. 

Rank the languages by proficiency:

• Intermediate

Now, you may be wondering, “why does my gardening hobby matter?”

Well, your interests and hobbies reveal more about who you are. 

Simply include a few sentences about what you to do unwind (but keep it appropriate).

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

While some employers are happy with a resume, others will require a cover letter .

This is not the time to leave things to chance, so we recommend writing the best IT cover letter possible.

Cover letters are the perfect finishing touch to any application.

In fact, nothing comes close to their power at showing your desire to work for this specific company .

Here’s the perfect structure you can use for your IT Specialist cover letter:

You should complete the following sections:

Personal Contact Information

Your full name, profession, email, phone number, location, and website (or Behance / Dribble).

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

As the recruiter will be skimming through your application, you need to hook them with the first few sentences. Use concise language to mention:

• The exact position you’re applying for
• Your experience summary and best achievement to date

Once you have the recruiter interested, you can get deeper into the following specifics:

• Why you chose this specific company
• What you know about the company
• How are your IT skills relevant for the job
• Which similar industries or positions have you worked in before

Closing Paragraph

Don’t just end the letter in an abrupt manner, you should:

• Conclude the points made in the body paragraph
• Thank the recruiter for the opportunity
• Finish with a call to action to ignite a conversation. A simple “At your earliest opportunity, I’d love to discuss more about how I can help company X” will work.

Formal Salutations

End the letter with professionalism. We recommend something like, “Kind regards” or “Sincerely.”  

For more inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

You have now learnt how to build an IT Specialist resume that’ll have countless companies lined-up to interview you. 

Let’s quickly go over the most important points:

• Format your IT Specialist resume correctly. Use the reverse-chronological format, and then follow the best practices on content layout
• Use an IT resume summary or objective to catch the recruiter’s attention
• Talk about your top achievements in your work experience section
• Complete your application with a convincing cover letter

Suggested Reading:

• When to Use a 2-Page Resume  [7 Samples Included]
• Why Should We Hire You  - 10+ Best Answers
• How to Write a CV (Curriculum Vitae) in 2024 [31+ Examples]
• CV vs. Resume - What are the Differences & Definitions  [+ Examples]

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• • Spearheaded development of a cloud-based analytics platform, enhancing data processing speed by 40%.
• • Managed a team of 12 developers, fostering a collaborative environment that reduced project delivery times by 25%.
• • Implemented Agile methodologies, improving project flexibility and stakeholder satisfaction by 35%.
• • Led migration of legacy systems to AWS, reducing operational costs by 20% and improving system scalability.
• • Developed and integrated a robust security framework across all projects, resulting in a 50% reduction in vulnerability reports.
• • Instituted a CI/CD pipeline using Jenkins and GitLab, enhancing deployment efficiency by 30% and reducing rollback instances.
• • Created a multi-platform application using Angular and Node.js, achieving a user base growth of 100K in the first year.
• • Optimized database operations with MongoDB, improving data retrieval times by 50%.
• • Implemented robust data encryption methods, enhancing system security and user data protection.
• • Contributed to reducing server downtime by 40% through efficient backend solutions.
• • Initiated and led weekly team coding sessions, improving team skills and project consistency.
• • Developed and maintained client websites using JavaScript and TypeScript, increasing client satisfaction by 30%.
• • Automated manual back-end processes with Python scripts, saving up to 60 hours of manual work per month.
• • Enhanced application performance by 20% through effective database management and optimization.
• • Collaborated in a cross-functional team to deliver a comprehensive e-commerce solution, boosting the client's sales by 150%.

5 IT Resume Examples & Guide for 2024

Your IT resume must be a testament to your technical prowess. Highlight your expertise with specific technologies vividly. Ensure your professional milestones are front and center. Demonstrate a clear trajectory of your career growth in the IT sector.

All resume examples in this guide

Entry Level IT

IT Specialist

Resume Guide

How to format an Informational Technology resume

How to write your IT resume experience

How to list your hard and soft skills on your resume, how to list your certifications and education on your resume, how to write your it resume summary or objective, key takeaways.

By Experience

Navigating the competitive landscape of Information Technology (IT) job hunting is akin to upgrading your system to the latest software—it’s all about optimizing for performance.

According to the U.S. Bureau of Labor Statistics , employment in computer and IT is projected to grow much faster than all other occupations from 2022 to 2032, so standing out with a stellar resume isn't just recommended; it's essential. While fields like manufacturing or retail might emphasize years of experience or management roles, the IT sector prioritizes technical prowess, certifications, and cutting-edge skills.

We cannot emphasize enough the importance of displaying the unique blend of skills, achievements, and passion for technology that your resume must convey to catch a recruiter’s eye in the dynamic IT field.

Let's dive into crafting an IT resume that not only ticks all the boxes but also tells your story in the language of innovation.

In this article, we’ll go over the following elements and why it’s crucial to:

• Choose the right format for your Information Technology resume whether you need to highlight career progression, emphasize skills, or showcase both skills and experience.
• Detail work experiences that highlight technical skills and achievements.
• Use quantifiable metrics and relevant keywords and integrate both soft and hard skills.
• List education and certifications to effectively demonstrate your foundational knowledge and your commitment to the industry.
• Craft a resume summary or objective to introduce your skills and professional narrative.

Need a more specific guide? Try one of these or search our resume example page  for the particular job you’re after:

• IT Cover Letter Guide
• IT Support Analyst Resume Guide
• IT Technician Resume Guide
• IT Support Resume Guide
• Entry-Level IT Resume Guide
• IT Specialist Resume Guide

In the IT industry, competition has become so fierce that it favors only the best.

Azim Premji, Founder of Wipro Technologies

With that said and done, let’s continue on our path and explore some different resume formats.

How to format an Informational Technology resume

Choosing the correct resume format  for the Information Technology (IT) sector is crucial because it helps highlight your strongest assets, whether that's your technical skills, professional experience, or a combination of both. The IT field is diverse and rapidly evolving, so your resume needs to reflect your specific strengths and how they align with the job you're applying for .

The format you choose can significantly impact a hiring manager's first impression and your resume's overall effectiveness in demonstrating your suitability for the role.

To choose the most appropriate format, consider your background and the position's requirements:

• Reverse chronological format : Perfect for candidates with a strong, directly relevant work history. It presents work experience in reverse chronological order, emphasizing professional growth and achievements. This format suits those whose IT career shows clear progression, highlighting advancements and increasing responsibilities.
• Functional/Skills-based format : Ideal for career changers, those with employment gaps, or entry-level candidates with limited experience. This format emphasizes technical skills and abilities over career chronology, spotlighting IT competencies and relevant projects.
• Combination/Hybrid format : This format combines chronological and functional styles, showcasing your technical skills and work history. It's ideal for highlighting a robust IT skill set alongside a detailed work history, perfect for individuals with diverse IT roles, significant projects, or those targeting mid-level to senior positions where technical and leadership skills are crucial.

To choose the best format, align your resume with the job description. Use keywords and highlight experiences that match the employer's needs. For IT roles, emphasizing technical skills, certifications, and relevant projects is often vital , so consider a format that allows these elements to take precedence.

Regardless of the format, ensure your resume is clear, concise, and tailored to the role , demonstrating both your technical capabilities and how they translate into business value.

Optimizing your IT sector resume layout  not only involves highlighting your skills and experiences but also ensuring the document is professionally designed, easily readable, and ATS-friendly . Here's how to approach these aspects:

Resume design

• Keep margins on your resume  between 0.5 inches and 1 inch on all sides. This ensures your resume looks tidy and maximizes space.
• Use color on a resume  sparingly to highlight headings or important details, but stick to one or two colors. Shades of blue, gray, or green are generally safe and convey a professional image.
• Choose clean, professional resume fonts  like Arial, Calibri, or Rubik. Keep your font size between 10 and 12 points for the body text and slightly larger for headings (H2).
• A one-page resume with plenty of experience won’t fit on a single-column template. At Enhancv, our double-column template  is specifically designed to meet applicant tracking systems requirements with one-page resumes in mind. The length  for most IT professionals shouldn’t go over two pages . Focus on recent, relevant experiences and be concise.

R esume header

• Including your full address  in the resume header  is no longer necessary—listing your city and state is sufficient. Also, be sure to clearly have your email and phone number so the recruiter can easily contact you for an interview.
• Include links to your LinkedIn profile , GitHub, or personal website if they’re professionally relevant and well-maintained. Ensure your LinkedIn profile complements your resume.
• Generally, photos  aren’t recommended on resumes in the U.S. due to equal employment opportunity regulations.

ATS compatibility

• For an ATS-friendly resume , incorporate keywords from the job description relevant to skills, technologies, and qualifications.
• Avoid footers, tables, or graphics as these can confuse ATS scans. Stick to standard resume sections.

File formatting and naming conventions

• Save your resume as a PDF to preserve the formatting , unless the job listing specifies a Word document. PDFs are also generally ATS-friendly.
• Use a clear, professional naming convention for your resume file, such as "FirstName LastName Resume.pdf".

By following these guidelines, your resume won’t only be visually appealing and easy to read but also compatible with the automated systems that many companies use to screen candidates.

Want to check how your current resume holds up?  Let Enhancv’s resume checker be the judge.

Is your resume good enough?

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Resume creation can often seem overwhelming, so we have put together the top five sections on an IT sector resume that you should dedicate the majority of your time and energy to perfecting.

The top sections on an IT resume

• Technical skills : Showcases expertise in specific programming languages and tools.
• Professional experience:  Details past roles, projects, and achievements.
• Education & certifications: Highlights relevant academic background and IT certifications.
• Projects:  Demonstrates hands-on experience with real-world applications.
• Achievements:  Showcases awards and recognitions, underscoring your expertise and contribution to the field.

Besides giving those sections your full attention, also remember that recruiters are looking out for specific criteria while reading your resume. Here are some note-worthy elements to highlight as you craft yours:

What recruiters want to see on your resume

• Relevant technical skills:  Recruiters prioritize these because they indicate the candidate's capability to perform the specific technical tasks required by the role.
• Certifications:  Certifications are highly valued as they validate the candidate's skills and knowledge in particular technologies or methodologies.
• Problem-solving ability:  Essential for IT roles, as these professionals are often required to find solutions to complex technical issues.
• Experience with specific technologies:  Recruiters look for experience with tools and technologies specific to the job to ensure a candidate can contribute immediately.
• Project management experience:  Demonstrates the candidate's ability to manage tasks, deadlines, and work within a team, crucial for IT projects.

With the topic of resume formats thoroughly covered, it’s time to now look at the individual sections. No better place to start than perhaps the most important of them all— work history .

The inclusion of a work experience section  on an IT sector resume is beyond compare because, like a backbone, it supports your claim to the throne in the tech kingdom.

It's not just about listing jobs; it's about showcasing your epic quests in the realm of technology. Think of your work history as the plot of your professional saga – without it, you're just a character without a story.

Tips to follow

When listing your IT work history, it's essential to display your technical skills and experiences as well as structure them in a way that captures the attention of recruiters and hiring managers. Here are some industry-specific tips to help you stand out:

• Prioritize relevance and impact

Start with your most recent job and work backward, but prioritize relevance to the job you're applying for. Highlight roles and projects that showcase your proficiency in the technologies and skills the job listing emphasizes.

• Quantify achievements

Use numbers  to make your accomplishments stand out. For instance, mention how you improved system efficiency by a certain percentage, reduced downtime, or managed a team to deliver a project under budget. Quantifiable achievements offer concrete evidence of your impact.

• Use keywords from the job description

Many companies use Applicant Tracking Systems (ATS) to filter resumes. Incorporate keywords  and phrases from the job listing into your work history to ensure your resume makes it past these filters and catches the eye of a human recruiter.

• Detail your technical skills and tools

Specify the technologies, programming languages, and tools you've used in each role. Be specific about your expertise areas, such as cloud services  (AWS, Azure), programming languages  (Python, Java), or cybersecurity protocols .

• Highlight your problem-solving capabilities

Informational Technology is all about solving problems . Provide examples of how you've identified issues, developed solutions, and implemented them successfully. This could be anything from optimizing a database to resolving security vulnerabilities.

• Showcase soft skills

Technical prowess  is crucial, but so are soft skills. Demonstrate your ability to work in a team, communicate effectively, and manage projects or personnel, especially for senior-level positions .

• Mention relevant certifications

If you've earned certifications relevant to the job or industry (e.g., CompTIA Security+, AWS Certified Solutions Architect), include these in your work history section, especially if they directly contributed to your successes in previous roles.

• Include side projects or contributions to open-source

If you've worked on any side projects, contributed to open-source projects , or have a portfolio , make sure to include these. They can be particularly persuasive for showcasing skills that might not be evident from your formal work history.

Impress the recruiter

• Customization : Tailor your resume for each application , highlighting the experience and skills most relevant to each job.
• Professional layout : Ensure your resume is well-organized and easy to read. Use a clean, professional format.
• Cover letter : Always include a customized cover letter  that speaks directly to the job requirements and how you can meet them.

Implementing these tips will help your resume stand out and demonstrate to recruiters that you possess both the hard and soft skills necessary to excel in the IT industry.

Remember, your resume is your personal marketing document designed to sell your skills and experiences to potential employers.

A significant development in the IT job market for 2024 is the creation of new job opportunities due to generative AI. Research conducted by ServiceNow with Pearson  indicates that emerging technologies are expected to generate 1 million additional full-time roles in the U.S. retail industry alone. This opens avenues for workers with industry knowledge to reskill for technical roles necessitated by the advent of generative AI technologies.

Now, let’s quickly go over all the bits that need to be included in a work history entry.

Work experience elements

• Specify your official position or job title as it was at the company.

Company name and location

• Mention the name of the company where you worked and its location.

Dates of employment

• Include the start and end dates of your employment in month/year format. If you're currently employed there, you can write it as "Start Date – Present."

Key responsibilities

• List your primary duties and responsibilities in bullet points. Start each point with action verbs  to make your role and contributions clear and dynamic.

Optional elements:

• Company description: If the company isn't widely known, a brief description of the business or its industry can provide valuable context.
• Promotions: If you were promoted, you might list this as a separate entry under the same company to highlight your growth.

Remember, the goal of each work experience entry is to give potential employers a clear, engaging snapshot of your professional journey, showcasing both your contributions and your growth.

Here we go:

• • Managed software updates.
• • Supported IT team in various projects.
• • Handled technical troubleshooting.

This is at best a mediocre example. First of all, they don’t specify which software or technologies they updated. Beyond that, they put little effort into describing their responsibilities, leaving them extremely vague, e.g. “Supported IT team” is too general; it’s unclear what their contribution actually was.

There’s also no mention of the impact made through troubleshooting or project support. Lastly, they failed to use numbers to quantify achievements and/or the scope of their responsibilities.

It can definitely be improved, so let’s do that. Here’s the same candidate but with more motivation to craft a good professional history entry.

• • Led the successful deployment of Windows 10 across 500+ company workstations, enhancing system security and performance.
• • Collaborated on a 6-month project to migrate company data to a cloud-based storage solution, improving data retrieval times by 30%.
• • Resolved an average of 50+ technical support tickets weekly, including software errors and hardware issues, achieving a 95% satisfaction rate from internal users.

As you can immediately see there’s a great deal of improvement. This entry provides specific details about the projects, including the scope (e.g., number of workstations, project duration), the impact (e.g., improved data retrieval times, user satisfaction rate), and the technologies involved (e.g., Windows 10, cloud storage), making the candidate's contributions and achievements clear and quantifiable.

Since we’re already talking about making an impact, here are some very specific ways you can do so in your next work experience listing.

Where to quantify impact on your next resume

• Quantify code optimization improvements , such as reducing execution time by X%, to demonstrate efficiency gains.
• Highlight the scale of databases managed , specifying the amount of data in terabytes, to show experience with large-scale systems.
• Mention the number of users supported in system deployments or IT support roles , indicating the breadth of your impact.
• Detail cost savings achieved through IT solutions , like reducing operational costs by X% through cloud migration.
• Specify the size of networks established or upgraded , in terms of endpoints, to showcase infrastructure capabilities.
• Include the percentage increase in system uptime or reliability you contributed to , highlighting your role in improving operational stability.
• Document the decrease in security incidents due to initiatives you implemented , using percentages to quantify improvement.
• Note the growth in web traffic or system usage following optimizations or deployments you led , demonstrating your contribution to business growth.

What to do if I don’t have any relevant experience?

Of course, you’re not an experienced developer or IT specialist—you have to start somewhere. So, let’s look at the best way to approach crafting a resume if you’re lacking in experience or are in the midst of a career change.

For those new to the IT field or making a career change without direct experience, focus on transferable skills  like problem-solving, project management, and adaptability. Highlight any tech-related projects, even personal or academic ones, to demonstrate your passion and initiative.

Leverage courses, certifications, or self-study in relevant technologies or tools to show your commitment to learning the field. Additionally, emphasize soft skills, teamwork, and any instances where you quickly learned new systems or concepts, as these are highly valued in IT roles.

Let’s look more into the skills section  of your resume to see which ones and just how you should incorporate them throughout your application.

Listing your skills on an IT resume showcases your technical proficiency alongside your ability to fit into a team and lead projects, providing a well-rounded view of your capabilities to potential employers.

Hard skills  should be listed in a dedicated section, often titled "Skills" or "Technical Skills," where you can clearly outline your technical proficiencies, such as programming languages and software expertise.

Here is a list of the most sought-after hard skills in the IT sector:

Best hard skills for your IT resume

• Agile methodologies
• Linux/Unix administration
• Network security
• Machine learning
• Data analysis with R or Python
• DevOps practices
• Blockchain technology
• Cloud Services  (Azure, GCP)
• Mobile development (iOS, Android)
• Web development (HTML, CSS, JavaScript)
• CI/CD pipelines
• Database management  (MongoDB, MySQL)

Soft skills , on the other hand, are best demonstrated within the context of your work experience or in a summary section at the top, where you can highlight your interpersonal skills through examples of teamwork, leadership, and communication.

Don't list them—demonstrate them with examples.

Best soft skills for your IT resume

• Problem-solving
• Communication
• Adaptability
• Time management
• Critical thinking
• Detail orientated
• Emotional intelligence
• Work under pressure
• Collaboration
• Project management
• Analytical thinking
• Client-focused approach
• Negotiation
• Conflict resolution
• Continuous learning

Even with the best skills in the industry at your disposal, not much will come of them without some education. Next, we’ll examine exactly how you should demonstrate your education and certification—both of equal importance in the IT sector.

Be passionate and bold. Always keep learning. You stop doing useful things if you don't learn.

Satya Nadella, CEO of Microsoft

In the IT sector, education and certifications aren’t just part of your arsenal; they're your launch codes. They demonstrate your foundation in tech theory and your prowess with practical, specialized skills. Think of them as your diploma-tic immunity in the job market, making it clear you're not just another candidate—you're a certified tech envoy.

Without them, your resume might just byte  the dust.

Enough puns for now. So, what does an education entry look like and what should it include?

For IT professionals, your education section  entries should include the degree title (e.g., Bachelor of Science in Computer Science), the institution's name, location, graduation date, and relevant coursework  or projects  that showcase specific IT skills or knowledge areas.

This information demonstrates your foundational knowledge and specialized training in IT, aligning your academic background with the technical requirements of the IT sector.

Let us illustrate:

• • Relevant Coursework: Data Structures and Algorithms, Network Security, Cloud Computing Applications

This listing is effective because it clearly outlines the degree, prestigious honors ( Magna Cum Laude ), and institution, which immediately establishes the candidate's academic credibility. The inclusion of GPA  demonstrates high academic achievement, and detailing relevant coursework provides insight into the candidate's specific areas of expertise and preparedness for technical challenges in the IT sector.

Certification

Equally important are your certifications —especially in the IT sector. They validate your skills and knowledge in specific technologies and methodologies, showcasing your commitment to professional development and staying current in the rapidly evolving IT field.

Certifications can differentiate you from other candidates , demonstrating proven competencies in areas that are in high demand. Employers often look for these as indicators of a candidate's expertise and ability to hit the ground running.

The best way to include them is by creating a separate "Certifications" section where you can list each certification clearly with its full title, issuing organization, and the date obtained or renewed. This section should ideally follow your education.

Here’s a quick example:

We have put together the top 5 certifications out there for the IT sector below. It would be a good idea to follow the links and consider getting one or more if you haven’t already.

Best certifications for your IT resume

• Certified Information Systems Security Professional (CISSP)
• Amazon Web Services (AWS) Certified Solutions Architect
• Microsoft Certified: Azure Administrator Associate
• Cisco Certified Network Associate (CCNA)
• Certified Information Systems Auditor (CISA)

A resume summary or objective acts as your IT career’s compelling headline, setting the stage for your technical prowess and professional narrative. It serves as a quick introduction to your skills, experiences, and professional goals.

• Summary : If you’re an experienced professional, a well-crafted resume summary  can highlight your expertise, achievements, and what you bring to the table, making a strong first impression. Demonstrate your key tech skills, significant achievements, and years of experience. Also, use it to show your career highlights and how you can solve the company's tech challenges.
• Objective : For those new to the field or changing careers, an objective statement  can communicate their enthusiasm for the IT sector and how their skills align with the company's needs, demonstrating potential and fit. Emphasize your eagerness to grow, learn, and contribute to specific IT areas within the company.

For a standout IT resume, your summary or objective should be crisp, focused, and tailored. Clarity and relevance to the job you're applying for are key— align your statement with the company’s technology needs and culture .

Let’s have a look.

This summary is poor because it's overly vague, lacks specific skills or areas of expertise, and doesn’t convey how the applicant can add value to a potential employer.

Better to craft something more like this:

This revised summary clearly outlines the candidate's skills, areas of expertise, and how they can specifically contribute to the potential employer, making it compelling and focused.

Additional sections for an IT resume

If you find that you have some free space on your resume or are looking for ways to compensate for your lack of experience, consider the following additional sections:

• Awards and honors : If you've received any notable recognitions in your field, include them.
• Languages skills : This could be beneficial if you're fluent in languages besides English, especially in global companies or roles requiring multilingual support.
• Publications : Detail any authored industry-relevant articles or papers.
• Conferences: List any events you've spoken at or attended.
• Volunteer work : Demonstrate your community engagement and further soft skills.
• Hobbies & interests : Talk about your skills or qualities relevant to IT (e.g., problem-solving through puzzle-solving hobbies).

These sections can provide a more comprehensive view of your abilities and character, making you a more memorable candidate.

Your IT resume is a narrative of your professional journey—an opportunity to highlight your technical skills, achievements, and aspirations. Every section should reflect your dedication and potential, telling a compelling story of success. Keep honing your resume and learning; your dream job might just be one submission away.

Now, onto the key takeaways to ensure your resume stands out in the dynamic world of IT.

• Choose the right resume format: Your resume format should highlight your strengths, whether it's your technical skills, professional experience, or both. The IT field values technical prowess, certifications, and cutting-edge skills highly, making it crucial to select a format that showcases these effectively.
• Optimize for ATS and professional design:  Ensure your resume is ATS-friendly by using keywords from the job description and avoiding complex formatting that could confuse the software. A professional, easy-to-read design can also make a significant difference.
• Highlight technical skills and certifications:  A dedicated section for technical skills and certifications is vital, as these demonstrate your expertise and commitment to staying current in the fast-evolving IT field.
• Quantify achievements:  When detailing your professional experience, it's essential to quantify your achievements. This could include how you improved system efficiency, reduced downtime, or contributed to project success, providing concrete evidence of your impact.
• Include additional sections to stand out:  These can provide a more rounded view of your skills and character, making your resume more unique.

IT resume examples

Explore additional it resume samples and guides and see what works for your level of experience or role.

For Entry-Level IT roles, a mix of technical proficiency and problem-solving abilities is necessary. Include practical experience with network troubleshooting, helpdesk support, and software installation. If you have experience with SQL, Windows servers or Linux, highlight these skills. However, do not simply list them, demonstrate how they were implemented to bring about improvement, most likely as part of your training. For instance, 'Improved system functionality by troubleshooting XYZ'. Ensure to showcase any relevant certifications such as CompTIA A+. Remember that foundational IT roles are about problem solving and dependability, so evidence of these soft skills is also crucial. Your goal is to convey a solid understanding of IT systems and the desire to learn quickly.

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Information Technology Resume Sample

As the digital industry and the corresponding technology continue to evolve, jobs in the information technology (IT) field will grow, too. The U.S. Bureau of Labor Statistics projects a 12 percent growth of IT jobs between now and 2024. That's more than 488,000 new information technology jobs!

If you're in the IT field, you may be smiling right now. This is great news, especially for those looking to either make a career change and move into this industry, or simply find a new information technology job. When it comes to resume preparation, TopResume is here to help.

There are certain best practices you should keep in mind when revising your resume to be relevant for the IT field. For example, you should make sure your information technology resume is formatted proper and contains keywords that will push it through applicant tracking systems (ATS) and into the hands of the hiring manager. View the below information technology resume sample to see what yours should look like.

What Makes this Information Technology Resume Sample Successful?

• It uses common fonts. ATS can have difficulty reading some fonts. In addition, a human being may not find fancy fonts as easy to read. Instead, stay with common fonts such as Cambria, Calibri, or Times New Roman.
• It uses clear section headings. When deciding how to format a resume, remember that these headings must be definitive and must stand out amidst the other text in the document. Don't be afraid to use a shaded box, bold text, and white-space around each heading.
• It highlights the most important information. Even if your information is in bullet format, it may still be difficult to quickly identify the pertinent skills and accomplishments that are important to the potential employer. If a bullet contains keywords and examples that directly align with the possible opportunity, then draw attention to this detail.

Now take a look at your information technology resume. Does it use the best practices noted above? If not, don't worry. TopResume offers three levels of resume writing services with all of the components you need to make your IT resume the best it can be. We guarantee you'll get 2x more job interviews within 60 days or we'll rewrite your resume for free.

Give your resume the update (or complete overhaul) it needs. Use our resume writing service today!

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3 IT Professional Resume Examples Proven to Work in 2024

IT Professional Resume

Elegant it professional resume, clean it professional resume.

• IT Professional Resume Writing 101

The importance of your role as an IT professional cannot be overstated. Companies cant even operate properly without you and your team ensuring the optimal functionality and security of their computer systems. 

Your strong analytical and problem-solving skills took thousands of hours to develop and they are not easy to condense down into a bullet point or two, so crafting a resume might be challenging. 

Luckily, effective resumes aren’t really about simply listing your skills . With our cover letter writing tips, tricks, and IT professional resume examples , you can write a resume that perfectly communicates everything you’re capable of.

or download as PDF

Related resume examples

• IT director
• Entry-level IT
• Electrical engineer

What Matters Most: Your IT Skills & Background

As an IT professional, the number of programming languages, tools, and software you’re familiar with will far exceed the space available on your resume. You’ll have to be selective, so it’s important to make sure you cover all the bases. 

Begin by showcasing your proficiency in programming languages, network administration, and database management, taking care to mirror any specific tools or technologies mentioned in the job description . 

You can also include your knowledge of cloud computing platforms, cybersecurity, and IT infrastructure management. Most of your skills should be technical—talk about your people skills during the interview instead.

9 best IT professional skills

• Network Administration
• Cybersecurity

Sample IT professional work experience bullet points

In your work experience section, focus on showcasing your achievements and impact through the results of your contributions. This could be anything from deploying new software, streamlining processes, optimizing databases, or bolstering security. 

Make sure you use the job description to guide your choices, so you can showcase achievements that are relevant to the role you’re applying for. Highlight not only your technical expertise but also your excellent teamwork and communication skills by mentioning initiatives you’ve led or cross-functional teams you’ve participated in.

Once everything you have is relevant and focused, you need to make it stand out. The best way to do this as an IT professional is to fill the entire section with facts, figures, and metrics that validate your claims and convey how impressive they are. 

Here are some examples to show you what we mean:

• Updated workflows for software deployment, tech support, and phone system maintenance, improving efficiency by 17%
• Led a team of 3 IT experts in the successful migration of 500+ user accounts to a new domain, achieving zero data loss and minimizing downtime during the transition
• Optimized database queries, resulting in a 29% reduction in application response time and improved overall system performance 
• Spearheaded the adoption of an Agile software development methodology, accelerating project completion by 20% and improving collaboration among cross-functional teams

Top 5 Tips for Your IT Professional Resume

• Your knowledge of programming languages, network administration, database management, cloud computing platforms, and cybersecurity forms the backbone of your role and can’t be neglected. Make your experience and expertise clear and undeniable.
• Validate your knowledge by including a certification section under your skills. Here you can prove your familiarity with AWS, Azure, ethical hacking, Scrum, or anything else you’ve taken a certification exam in. 
• While you can’t explain your processes in detail (at least not until the interview), make sure to mention successful solutions you’ve implemented to solve complex problems. You can bag even more points if you talk about a problem that requires skill and experience to identify in the first place.
• Don’t be afraid to include a few technical tidbits in your resume to highlight a unique approach you took to a problem or a new technology you leveraged innovatively. Your resume will be seen by technical employees as well as recruiters, so you can talk about your proficiency in Python and how you leveraged it without worrying that it’s too complex for a non-technical audience. 
• Demonstrate your capacity to work effectively in cross-functional teams and your contributions to successful team projects. Emphasize how your teamwork has resulted in streamlined processes or efficient knowledge sharing—no one likes silos!

Your most recent experience is always the most relevant, so choose your top three most recent roles for the work experience section. If you’re still new to the industry, you can also draw on your educational experience and personal IT projects.

Yes, and you can format them just the same as a full-time role. All you need to do is include information about the freelance nature of the project and its duration in the header, so that it’s clear to anyone who reads it.

Yes, career summaries are a great way to introduce your resume. They can’t take up too much space, so it’s important to be concise—mention your years of experience, a stand-out achievement, and tell the company what you want to achieve while working with them. 

IT Specialist Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples
• How To Write an IT Specialist Resume Resume
• Entry-level
• Senior-level

IT Specialist Text-Only Resume Templates and Examples

Sarah Jenkins (123) 456-7890 [email protected] 123 Your Street, Boston, MA 12345

An IT Specialist with entry-level experience specializing in information technology, end-user support, and troubleshooting complex hardware and software issues. Adept at interfacing with customers and technical teams to diagnose problems and identify technical solutions.

Professional Experience

Junior IT Specialist, Boston IT Services Inc., Boston, MA May 2021 – Present

• Troubleshoot 10-25 Tier 3 issues per day for internal and external end users, including PCs, hardware, software, and networking problems
• Deliver training to end users on software and hardware configuration and diagnose issues during setup
• Create a knowledge base of solutions for recurring customer issues, resulting in a 15% improvement in resolution times for trouble tickets
• Analyze and track support tickets and escalate technical issues as needed

Volunteerism Experience

IT Volunteer, Boston Charter School, Boston, MA May 2020 – December 2020

• Served as an IT volunteer for an initiative to deploy 120+ new PCs, laptops, and tablet devices for a charter school in the inner city
• Configured, updated, and installed hardware and software and performed maintenance to ensure optimal functionality for students and teachers

Bachelor of Science (B.S.) Computer Science Boston University, Boston, MA  September 2017 – May 2021 GPA: 3.65

• Information Technology
• Troubleshooting
• Client Relations
• Technical Support
• End-User Training

Certifications

• CompTIA A+, 2021

Harold Nicholson (123) 456-7890 [email protected] 123 Your Street, Seattle, WA 12345

An IT Specialist with five years of experience, specializing in Windows server, hardware and software configuration, system administration, and database management. A proven track record of coordinating with onshore and offshore teams to deliver IT solutions for client businesses. Adept at identifying optimal technical solutions based on customer needs.

IT Specialist, Seattle Conferencing Services Inc., Boston, MA July 2017 – Present

• Delivered Tier 1 technical support to customer end users, including fielding escalated issues and diagnosing hardware and software configuration problems
• Lead the deployment of VOIP and video conferencing solutions across customer sites for client accounts valued at $250K to $1.5M, which includes evaluating organizational needs and delivering conferencing systems based on business requirements
• Interfaced cross-functionally with non-technical users and technology teams, which includes providing training and identifying solutions to complex technical issues
• Identify continuous improvement opportunities to streamline manual tasks for the IT department, resulting in a $100K reduction in labor costs

IT Specialist, Seattle IT Services Corp., Seattle, WA May 2016 – July 2017

• Resolved 10-20 Tier 3 and Tier 2 issues per day for external customers and provided support for the creation of end-user accounts across Office 365 and Active Directory
• Performed installation of 150+ devices, PCs, laptops, and printers for client businesses, which included managing hardware configurations and software updates
• Attended meetings with the IT team to analyze internal procedures and discuss process improvement opportunities to drive customer success

Bachelor of Science (B.S.) Information Technology University of Seattle, Seattle, WA  September 2012 – May 2016

• Active Directory
• Tier 1 Technical Support
• System Administration
• Process Improvement
• Microsoft Certified Solution Expert (MCSE), 2019
• CompTIA A+, 2016

Hakeem Johnson (123) 456-7890 [email protected] 123 Your Street, Los Angeles, CA 12345

A Senior IT Specialist with 10+ years of experience, specializing in network administration, software installation, technical project management, and cybersecurity. A proven track record of leading technology teams to execute multi-million-dollar IT projects and initiatives. A strong history of defining overarching strategy and direction for IT organizations.

Senior IT Specialist, Los Angeles Technology Inc., Los Angeles, CA November 2015 – Present

• Serve as the IT point of contact for client accounts valued at $500K to $2.5M, which includes troubleshooting Tier 1 technical issues, deploying technology solutions, and executing large-scale installation and network projects across customer sites
• Analyze security policies and procedures for client businesses and propose solutions to mitigate risks, improve user authentication, and enhance security
• Manage a team of 20 system administrators, network engineers, help desk technicians, and IT personnel to provide end user support and execute $3M IT initiatives, including large scale system migrations and networking projects
• Lead meetings with the IT department and C-level executives to create technology roadmaps and define long-term IT strategy for the organization

IT Specialist, West Coast IT Corp., Los Angeles, CA May 2011 – November 2015

• Troubleshot Tier 3 issues for customers, Identified and resolved bugs, and coordinated with the IT team to drive enhancements and refine service delivery for end users by standardizing IT procedures
• Performed software and hardware installations, upgrades, and maintenance

Bachelor of Science (B.S.) Information Technology University of Los Angeles, Los Angeles, CA  September 2007 – May 2011

• Technical Project Management
• Agile Methodology
• Cybersecurity
• Strategic Planning
• Cisco Certified Network Professional (CCNP), 2016
• Cisco Certified Network Associate (CCNA), 2014
• CompTIA A+, 2011

How To Write an IT Specialist Resume

To write an information technology (IT) specialist resume, you’ll need to create an accomplishment-driven document emphasizing the strongest aspects of your experience as a technology professional. Highlight technical projects and initiatives that focus on the bottom-line value of your contributions. Incorporate a wide range of technology, programming, and leadership skills to show prospective employers you’re a dynamic and versatile candidate. This guide provides expert tips to help you translate your career history into a powerful IT specialist resume.

1. Create a profile by summarizing your IT specialist qualifications

Craft a dynamic professional profile to draw the reader in and entice them to read further. Create a concise yet compelling snapshot of your career demonstrating your key qualifications and technical expertise. Capture the hiring manager’s attention quickly by detailing your job title, years of experience, and three to four specializations that match the job posting in your opening sentence. Emphasize the scope of your projects, your most important technical skills, and the value you bring to your teams.

Senior-Level Profile Example

A senior IT specialist with over 10 years of experience specializing in network administration, software installation, technical project management, and cybersecurity. A proven track record of leading technology teams to execute multi-million-dollar IT projects and initiatives. A strong history of defining overarching strategy and direction for IT organizations.

Entry-Level Profile Example

An IT specialist with entry-level experience specializing in information technology, end-user support, and troubleshooting complex hardware and software issues. Adept at interfacing with customers and technical teams to diagnose problems and identify solutions.

2. Create a powerful list of your IT specialist experience

Once you have a hiring manager’s attention, the next objective is to keep it, which is where the professional experience section comes in. List your jobs and show how your achievements in those positions have made you the ideal candidate for your next IT specialist job. Use hard numbers, monetary figures, and metrics to enhance the impact of your bullet points.

Hiring managers want to see tangible results from your work history, so provide specific details and insights to paint a clearer picture of your career experience. For example, if you were leading an installation project for a client account, clarify the number of devices you were deploying. If you managed the budget for your IT department, be sure to include a monetary figure. And if you created a knowledge base to reduce ticket resolution times, quantify this accomplishment with hard data.

Senior-Level Professional Experience Example

Senior IT Specialist

Los Angeles Technology Inc., Los Angeles, CA | November 2015 – present

• Serve as the IT point of contact for client accounts valued at $500,000 to $2.5 million, which includes troubleshooting Tier 1 technical issues, deploying technology solutions, and executing large-scale installation and network projects across customer sites
• Manage a team of 20 system administrators, network engineers, help desk technicians, and IT personnel to provide end-user support and execute $3 million IT initiatives, including large-scale system migrations and networking projects

Entry-Level Professional Experience Example

Junior IT Specialist

Boston IT Services Inc., Boston, MA | May 2021 – present

• Troubleshoot 10 to 25 Tier 3 issues per day for internal and external end users, including PCs, hardware, software, and networking problems

3. List your education and IT specialist-related certifications

Some hiring managers are looking for candidates with a specific educational background, such as a certain degree or certificate. If you meet these qualifications, make sure to list this prominently on your resume. It’s a good idea to list the degree/certificate, what organization awarded it, and the year, if possible. The tech field changes frequently, and showing that you have up-to-date knowledge can help set you apart. If you don’t have a tech-related degree, consider adding a short list of any relevant classes you took as electives to show you have some formal training.

• [Degree Name]
• [School Name], [City, State Abbreviation] – [Graduation Month and Year]
• Bachelor of Science in Information Technology
• University of Seattle, Seattle, WA – May 2016
• [Certification Name], [Completion Year]

4. List your IT specialist-related skills and proficiencies

To have the highest chances of being called for an interview — or getting a job offer — your resume must show you’re a good match for the position. IT specialists are the conduit between developers, software engineers, and customers, and they need specific skills to excel in their jobs. Incorporate keywords from the job description to ensure compliance with applicant tracking system (ATS) and make a positive impression on prospective employers. Below, you’ll find a list key terms you may encounter while applying for IT specialist jobs:

How To Pick the Best IT Specialist Resume Template

There are thousands of resume templates available and selecting the right option can be daunting. It’s important to choose wisely, or you risk doing more harm than good. A resume template should have a basic outline of each section and include headers bolded or in a slightly larger font to create an easy-to-skim visual layout. Avoid overly decorative fonts, colors, and graphics, as these visual elements can often distract the reader from your content.

Frequently Asked Questions: IT Specialist Resume Examples and Advice

What are common action verbs for it specialist resumes -.

As an IT specialist, your day is never boring, and the words on your resume shouldn’t be either. When describing your duties in previous positions, focus on powerful language and action verbs. If you’re unsure what to use or start to repeat yourself, use our list below to help fill in the blanks. It can also help to review the job description to see what the hiring manager has included in the daily responsibilities.

How do you align your resume with an IT specialist job description? -

Jobs openings for computer support and IT specialists should remain steady through 2031, according to the Bureau of Labor Statistics. And while this is certainly better than slow growth, it could mean fewer positions and more applicants, creating a more competitive job market. Spend extra time on each resume to tailor it to the job description by including keywords, qualifications, and other requirements. This can help you get past the initial round, often reviewed by ATS looking for specific words and phrases.

For example, if a company is looking for an IT specialist with a strong background in cybersecurity, emphasize your knowledge of VPNs, threat detection, and network security. If an organization is looking for a technical professional who excels in cross-functional collaboration, highlight your ability to translate complex concepts into accessible language for team members, stakeholders, and end users. Tailoring your resume towards individual job descriptions will greatly increase your odds of landing the interview.

What is the best IT specialist resume format? -

The traditional reverse chronological resume format is ideal for IT specialists. This approach ensures that your most recent and relevant work experience is featured towards the top of your document. Functional resume formats should be avoided, even at the entry level, as skill-based resumes aren’t designed for detailed bullet points. In this situation, place your skills above your professional experience while providing thoughtful bullet points for your academic projects and previous jobs.

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Once your resume is polished and ready to send out, don’t forget to include a cover letter that has also been tailored to the position. This is where you can expand on specific career achievements and show why you’re an excellent fit for the job. If you need help, we’ve compiled a resource with examples of IT cover letters .

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Build a Resume to Enhance Your Career

• How To List a Degree on a Resume Learn More
• How To Show Technical Skills on Your Resume Learn More
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• How to Write a Resume Learn More
• How to Write a Cover Letter Learn More
• Thank You Note Examples Learn More
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Resume templates

Put your best qualities on display with professional, customizable resume and cv templates. no matter your line of work or length of professional history, you'll find resume and cv templates that'll help you get the gig..

Download free resume templates

Land your dream job with free, customizable resume templates. Showcase your potential to recruiters and stand out from other candidates with a professional template. Whether you're applying to corporate positions or creative roles, go with a sleek design or show your creativity with bold colors .

Resumes don't need to look boring—add flair to your professional experience with a creative resume template. There are plenty of resume designs to choose from, like simple resume templates and modern resume templates. Each resume template is fully customizable in Microsoft Word , so you can personalize each design element and add your own text. Using a template also makes it easier to customize your resume for each position you apply to.

Print out as many copies as you'd like or download the template for free to share digitally when applying online. These professional resume templates are perfect for any stage of life or career. Whether you're a high school student, actor, or seeking a career in nursing, you can find any format for any job type.

There are also a variety of free CV (Curriculum Vitae) templates to choose from. A CV is often longer than a resume and contains an in-depth look at your education and professional accomplishments. Like our resume templates, these CV templates are also customizable in Word.

Remember, your next job is only a template away! Once you've customized your resume, explore free cover letter templates to help you land the job.

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IT Resume Examples & Writing Guide for 2024

Whether you are a helpdesk analyst, computer operator or a front-end web developer, in order to get the job of your dreams, you will need to impress your prospective employer with an elaborate IT resume .

As a well-organized professional and a great communicator, you will want these skills to reflect in the way you write and format your CV.

In this ultimate guide you will learn:

• How to properly format your resume
• How to write a job-winning professional summary for your IT professional CV
• What are the best IT skills to put on your resume
• How to include relevant and measurable achievements in your IT work experience section
• How to complement your IT education section with academic accomplishments
• How to use extra sections to showcase your ambitions and competencies
• Where to find the best job search resources for IT professionals

Still looking for a job? These 100+ resources will tell you everything you need to get hired fast.

1. How to properly format your IT resume?

With so many skills and experiences to put on your CV, you may need to come to a viable solution on how to distribute individual sections without losing out on clarity, readability and navigation.

The perfect way out could be choosing a two-column layout for your IT resume. This way sections such as contact details, skills or additional segments could be on the left side, whilst your professional profile, work experience and education sections could feature in the right column.

Use a resume-friendly typeface , such as Cambria, Garamond or Calibri. Avoid stylish fonts that may distract one from the content.

White space utilization is crucial as it grants your CV breathing room and gives the hiring manager’s eyes place to rest. Distribute your resume sections wisely, employ space between individual segments, and make your headings bigger to go fully reader-friendly.

If you are a seasoned IT professional, you will certainly opt for a reverse-chronological CV that will allow you to list your most recent experiences first.

If you are, on the other hand, just breaking into the field applying for an entry-level job position, use a functional resume , and put emphasis on your skills, education and extra sections rather than work experience. Choose your preferred template and make your resume shine.

2. How to write a job-winning professional summary for your IT professional CV?

Depending on your position and a specific job posting, your professional profile will differ. 

However, there are still some common golden rules that can make your IT professional summary appealing enough to catch a recruiter’s eye:

• Use keywords from the job posting.
• Link them with relevant accomplishments. Don’t just name your duties.
• Project your exceptional IT skills through unique experiences. 
• If you are applying for an entry-level position, you may need to focus more on your objective than your qualifications for the job.

Underperforming IT professional summary example

IT Technician providing technical support to clients and maintaining hardware and software. Performed great work. Worked on the constant improvement of customer service.

Corrected IT professional summary example

Enthusiastic and performance-driven IT Technician with 4+ years of experience providing professional technical support to clients and maintaining hardware and software. Outstanding communicator and active listener offering technological expertise and strong determination to deliver my work to the highest standard. Worked on the constant improvement of customer service and satisfaction — increased from 84% to 95% within one year.

Find out your resume score!

3. What are the best IT skills to put on your CV?

Your skill-set will always depend on a specific job position you are applying for. You may possess an array of competencies that would blow any hiring manager away, but if they do not fit the job, they won’t hit the jackpot for you.

Tailor your soft and hard skills based on the requirements in the job ad. Make sure you mention these skills at the top of the list, and include any other relevant abilities related to the role.

The most effective soft skills for your IT resume

• Problem-solving
• Organization
• Analytical skills
• Outstanding communication
• Negotiation
• Flexibility
• Prioritizing
• Stress resilience
• Time management skills
• Interpersonal skills
• Perseverance

The best IT hard skills for your CV

• Project management
• Programming languages
• Cybersecurity
• Cloud computing
• Data analytics
• Software development
• AI and machine learning
• Microsoft Office
• Freshdesk, ServiceGuru
• LiveAgent, Zendesk

4. How to include relevant and measurable achievements in your IT work experience section?

When it comes to describing your past roles , using large chunks of text and naming all your duties may be a good way to give the hiring manager an eye roll.

Use bulleted lists instead, and mention only the most significant and relevant accomplishments of yours. 

Remember to quantify your achievements whenever you can. Have you mentored a team of professionals? Mention how many. Have you incremented client satisfaction? Let the recruiter know about the percentage increase.  

Effective IT work experience resume section example

Bravestorm Studios, Austin, Texas IT Technician 2017 – 2021

• Provided professional technical support to clients.
• Mentored a team of 14 IT professionals on the company's software programs and applications.
• Identified and investigated network issues, maintained and upgraded hardware and software, and assisted in the server installation.
• Worked on the constant improvement of customer service and satisfaction with provided services — increased from 84% to 95% within two years.
• Completed system backups, configured desktops, laptops, and printers, promoted new products and services. 
• Recognized by executives for performing exceptional work.

5. How to complement your IT education section with academic accomplishments?

Having a required degree in the field and including it in your resume is great. Complementing it with your best academic accomplishments is even better.

Don’t take any chances, and spruce up your education section mentioning your academic attainments, areas of interest or relevant coursework.

Listing education in an IT resume

Massachusetts Institute of Technology,United States BA in Computer Science 2008-2011

• Among top 5% of the programme
• The 2010 Academic Excellence Award winner
• Areas of interest: Engineering and Design, Programming
• Member of Physics Society

6. How to use extra sections to showcase your ambitions and competencies?

Your education and work experience may not be the only factors that have made you a brilliant IT professional.

Your interests, passions and various learning opportunities may have led you to challenge yourself and acquire new skills that will serve you in your future role.

Let the hiring manager know about them. This may be exactly what will help you make headway in your IT career trajectory.

Pick the sections that fit best your profile as an IT professional:

Certifications

• Computer science projects
• Accomplishments
• Language Skills
• Volunteering activities
• Conferences 

You can list your extra sections something like this

• Google IT Support Professional Certificate, February 2020
• CompTIA A+ Technician, March 2021

7. Valuable job search resources for IT professionals

In the tech-driven world of information technology (IT), an array of job search resources cater specifically to IT professionals. These tools not only save you time but also guide you to opportunities that align perfectly with your skills:

• Niche job boards: Websites like Dice or IT Jobs Pro specifically cater to the IT industry. From junior roles to senior IT management positions, these job boards list opportunities aplenty.
• Tech-specific networking: Consider platforms like GitHub and StackOverflow . These allow you not just to showcase your projects but also to engage with a community of like-minded professionals.
• General job platforms: Big-name job platforms like LinkedIn , Indeed , or Glassdoor often host a vast number of IT job postings. Using their advanced search filters can improve your chances of finding the perfect fit.
• IT Certifications and online courses: Platforms like Coursera or Udemy offer certification courses like CompTIA A+ or Cisco Certified Network Associate (CCNA) . Such certifications can be a powerful addition to your resume.
• IT blogging communities: Sites like TechCrunch or WorldIT often feature articles about job openings, application tips, and interviews with IT professionals.
• IT recruiters and staffing agencies: Firms like Robert Half Technology specialize in IT recruitment, making the application process less stressful by guiding you to suitable roles. 

With these resources at your fingertips, it's time to grab your tech career with both hands and shape it the way you dream.

IT Resume FAQ

What technical skills should i highlight in my it resume.

Focus on the skills relevant to the job you’re applying for. These can include programming languages, software and hardware knowledge, network configuration, system diagnostics, database management, and cybersecurity skills.

How can I make my IT resume stand out if I'm a recent graduate with limited experience?

Make the most of your academic and internship experiences, highlighting any significant projects or accomplishments. Include any relevant certifications and strengths in desired languages or platforms.

Should I list all the software and programming languages I'm familiar with?

Avoid the temptation to list everything. Stick to those that are relevant to the job description or those that are generally in high demand in the IT industry.

How can I portray my soft skills in an IT resume?

Weave your soft skills into your achievements and roles. For example, you might demonstrate problem-solving abilities by describing a complex challenge you overcame or teamwork by highlighting a successful group project.

Does my IT resume need an objective statement?

While not always a must-have, a well-written professional summary or objective can immediately communicate your skills and career goals to potential employers. Ensure it's concise, engaging, and targeted to the job you're applying for.

Julia Belak

Julia is a Certified Professional Résumé Writer (CPRW™) and an active member of the Professional Association of Résumé Writers & Career Coaches (PARWCC™). She is also a passionate translator and graphic designer. Julia holds degrees in translation and interpretation and has international work experience in various countries across Europe, as well as in China and Panama. Julia formerly taught academic writing and contributed as a graphic designer to outlets such as The Business of Business. You'll often find her with a book in one hand and a specialty coffee in the other, always on the lookout for new insights.

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