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Learn how to solve problems effectively and efficiently by following our detailed process. |
Why is a group process particularly important, what is the problem-solving process.
"We must try to trust one another. Stay and cooperate." - Jomo Kenyatta, (1891 - 1978), former president of the Republic of Kenya
Imagine for a moment that your coalition's mission is to encourage development in a traditionally poor downtown neighborhood. Your first goal is to recruit members, but you find a lack of interest among area residents. So you work for months to convince people to join, and meet with some modest success. Then, at your first all-coalition meeting, you find that members don't want to work together. The students you have recruited don't trust the police officers who have shown up; the police officers, in turn, pay no attention to the students; and an argument has broken out in one corner of the room between a few fundamentalist Christians and gay rights activists. Your head is in your hands. You are halfway through your grant, and it seems that you haven't made any headway whatsoever towards your stated goal. What are you going to do now?
Problems are a fact of life at home, at play, and at work. Unfortunately, problems aren't always isolated cases. They tend to be like onions - you peel away one problem only to find another, and then another, and you can't solve the problem you were first interested in until you solve a variety of related problems. For example, you can't increase safety at a crosswalk until you hire more crossing guards. And nobody will apply for the job until you can increase the salary.
In short, we will always be confronted with problems, so the importance of problem solving can't be overstated. That's why this chapter of the Tool Box is focused wholly on the subject. Because most of us labor in groups or coalitions that are working together on an issue, we will focus primarily on the group problem-solving process.
So, what's a problem? How would you define one? We usually define a problem fairly negatively: a problem is a hassle, it's a pain in the neck. This is often true, but more generally, a problem can be considered the difference between what is , and what might or should be. And believe it or not, problems have their advantages, too. What are some of the good things about problems?
You don't agree? Think of all of the games based on problem solving. Chess is thousands of years old and is still as popular as ever, based on the number of books you might find on it at your local bookstore. The Rubik's Cube was a national rage some years back. True, the stakes may be very different between a chess game and finding a way to connect with local young people. But both can present a challenge that stretches us in the same ways.
With all this in mind, what is "problem solving?" A good definition can be found in Lead on! The complete handbook for group leaders. The authors define problem solving as "an individual or collaborative process composed of two different skills: (1) to analyze a situation accurately, and (2) to make a good decision based on that analysis."
Why are we focusing on a collaborative process in this chapter? Well, for several reasons. You probably already do a lot of individual problem solving , and there's a good deal of merit in that. But many of the problems and challenges we face as members of our organizations affect everyone in the group. It makes sense then, that everyone is part of the solution. And, as the saying goes, two heads are better than one - so just imagine what can be accomplished with a room full of dedicated people!
Now, let's change the emphasis for a moment. Why are we focusing on a collaborative process in this chapter? Maybe your group is used to doing things haphazardly on an as-absolutely-necessary basis. Why should you take more time (already a precious commodity among most groups) to go through a lengthy process?
Like any other process, there are many different tasks that need to be done to properly solve problems. And again, like any other process, skipping some of the steps will make the job more difficult in the long run. Here is a brief explanation of each of the steps, to be discussed in more detail in the following sections:
As we said before, the world is full of problems, and some of them look pretty challenging, to say the least. But the rewards are great. Solutions that are well thought out and carefully implemented can work. How much can you do?
Print Resources
Avery, M., Auvine, B., Streibel, B., & Weiss, L. (1981). A handbook for consensus decision making: Building united judgement . Madison, WI: Center for Conflict Resolution.
Dale, D., & Mitiguy, N. Planning, for a change: A citizen's guide to creative planning and program development .
Dashiell, K.A. (1990). Managing meetings for collaboration and consensus Honolulu, HI: Neighborhood Justice Center of Honolulu, Inc.
Interaction Associates, Inc. (1987). Facilitator institute handbook . San Francisco, CA: Author.
Lawson, L., Donant, F., & Lawson, J. (1982). Lead on! The complete handbook for group leaders . San Luis Obispo, CA: Impact Publishers.
Meacham, W. (1980). Human development training manual . Austin, TX: Human Development Training.
Morrison, E.(1994). Leadership skills: Developing volunteers for organizational success . Tucson, AZ: Fisher Books.
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A strategy for community problem-solving does an extraordinary job at restoring our social fabric.
By David Brooks
Opinion Columnist
Not long ago, in Spartanburg, S.C., I visited the offices of something called the Spartanburg Academic Movement (SAM). The walls were lined with charts measuring things like kindergarten readiness, third-grade reading scores and postsecondary enrollment.
Around the table was just about anybody in town who might touch a child’s life. There were school superintendents and principals, but there were also the heads of the Chamber of Commerce and the local United Way, the police chief, a former mayor and the newspaper editor.
The people at SAM track everything they can measure about Spartanburg’s young people from cradle to career. They gather everybody who might have any influence upon this data — parents, religious leaders, doctors, nutrition experts, etc.
And then together, as a communitywide system, they ask questions: Where are children falling off track? Why? What assets do we have in our system that can be applied to this problem? How can we work together to apply those assets?
There are a lot of things I love about this approach.
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First, it understands that life is longitudinal. Sometimes social policies are distorted by the tyranny of randomized controlled experiments. Everybody is looking for the one magic intervention that will have a measurable effect.
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Projects build student agency to create lasting change. Students learn to thoroughly research and analyze a real world issue area and apply our proven 6-step problem-solving method to develop a project plan and take action. In addition to increasing engagement in their communities, students gain more choice and voice in their own learning.
Analyzing Community Problems and Solutions. Chapter 17. Analyzing Community Problems and Solutions. Learn how to analyze problems, think critically, and generate solutions. Section 1. An Introduction to the Problem-Solving Process. Section 2. Thinking Critically. Section 3.
Analyzing Community Problems and Solutions » Section 3. Defining and Analyzing the Problem » Main Section. Chapter 17. ... The first step in any effective problem-solving process may be the most important. Take your time to develop a critical definition, and let this definition, and the analysis that follows, guide you through the process. ...
Community Problem Solving is a vehicle for both community service and service learning. After identifying and understanding the problem situation, teams and individuals use the FPS model to generate ideas, develop an action plan and implement the plan. Students develop and demonstrate teamwork skills and sef-confidence in this outcome-based ...
Learn how to identify, understand and plan for community problems using criteria, methods and tools. Find out why analyzing community problems is important and how to do it step by step.
Community Problem SolvingFPSPI's mission is to develop the ability of young people globally to design and achieve positive futures through problem solving using criti. al and creative thinking. FPSPI seeks to provide all participants with a positive experience with other people interested in problem so.
community problem solving as the efforts of representatives of a specific community to collectively address recognized issues or problems (Partn erships for Success, 2008). A Comprehensive Model ...
Welcome to The Community Problem-Solving Project @ MIT, a resource for people and institutions worldwide. The users of this site work in all three sectors--public, nonprofit (or non-governmental), and private--and across them. They work on a wide variety of issues, from housing and health care to education and the environment, from labor and ...
One Community's mission is to help people create a better world. We do this by demonstrating a more sustainable and enriching way of living and open sourcing everything needed for replication. Here are 10 community problems and 10 solutions. They cover food, energy, housing, social, education, economics, transportation, and more.
Community Problem Solving (CmPS) is a project-based competitive component in which students identify real problems and implement real solutions in a community. It is the real world application of the FPS process. Teams or individuals use the skills of the problem solving process and the six-step framework as they work on their projects.
What is Community Problem Solving? Community Problem Solving (CmPS) is a project in which students identify real problems and implement real solutions in a community - local, state, national, or even global. Students use the skills of the problem solving process as they work on their project; however, since real
Root causes are the basic reasons behind the problem or issue you are seeing in the community. Trying to figure out why the problem has developed is an essential part of the "problem solving process" in order to guarantee the right responses and also to help citizens "own" the problems.
Community Problem Solving (CmPS) is a team or individual activity in which students identify real problems and implement real solutions a community in - local, state, national, or even global. Students use the skills of the problem solving process s they work on their project; ha owever, since real life is not
Community Problem Solving (CmPS) is a team or individual activity in which students identify real problems in their school or community and implement real solutions. Students use the steps and skills of the problem solving process from the Future Problem Solving Program as they work on their project. However, since real life is not always as ...
Broadening participation in community problem solving: A multidisciplinary model to support collaborative practice and research. ... States and internationally—have been working to broaden the involvement of people and organizations in addressing community-level problems related to health and other areas. Yet, in spite of, this experience ...
Community problem solving is a collective approach to identifying and addressing issues at a local level. It involves bringing together individuals from different backgrounds and areas of expertise in an effort to tackle issues that affect them collectively - such as poverty, lack of access to education or health care, unemployment, etc. ...
Promoting needed cooperation and trust. Managing conflict to get key decisions made--and made legitimately and wisely. Dealing with unequal power, gaining more leverage. Problem-solving is rarely a linear process of completing these tasks. That is, they are often not phases that follow neatly one after the other, much as we would like things to ...
Critical thinking is an important tool in solving community problems and in developing interventions or initiatives in health, human services, and community development. Elements of critical thinking. There are a number of ways to look at the process of critical thinking. Brookfield presents several, with this one being perhaps the simplest.
Community problems are local issues that can only be solved by engaging the people in a place. Community problems can potentially be solved by communities themselves but often requires support such as funding by governments, corporate partners or nonprofits. Solving community problems may also require government support such as laws, regulations, policies, programs or citizen oversight.
Community-Powered Problem Solving A health care initiative shows how brick-and-mortar businesses can co-create solutions with their partners and change the rules of the game. by .
Over the last 40 years, thousands of communities-in the United States and internationally-have been working to broaden the involvement of people and organizations in addressing community-level problems related to health and other areas. Yet, in spite of this experience, many communities are having s …
Learn how to solve problems effectively and efficiently by following a detailed process. This chapter of the Tool Box focuses on the group problem-solving process, and explains the steps, skills, and benefits of collaborative decision making.
A strategy for community problem-solving does an extraordinary job at restoring our social fabric. Oct. 8, 2018 Kenesha Hardy, a third-grade teacher at Mary H. Wright Elementary School, working ...