marketing technical writing services

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Elevate Your Engineering Content With our Technical Writing Services

Our Engineering and Technical Writing Services Consist of Actual Qualified Engineers who Understand Your Business. We Simplify Complex Topics, Free up Your Time, and Boost Your SEO to Help you Win More Business with our ‘done-for-you’ writing products.

Technical Writing Services Built for Your Industry

We are a boutique engineering and technical writing agency that can support your content marketing and SEO efforts. Our specialized team is made up of more than just writers and proofreaders – they are engineers first, adept at translating technical complexity into engaging, reader-friendly content. Our expertise spans engineering, mechanical, manufacturing, med-tech, civil, electrical, IT, SaaS, and more. Meet our technical writing and engineering team here and explore the breadth of our engineering and technical expertise!

How We Work

At Engineering Copywriter, our technical writing services and content creation journey is a blend of refined systems and proven processes, honed through years of experience. Starting with a detailed briefing, we meticulously guide each project through multiple quality checks, ensuring every piece of engineering and technical writing meets our exacting standards and works for your SEO. Your dedicated Project Manager oversees every step, from inception to final delivery, guaranteeing a seamless, high-quality output that aligns perfectly with your expectations.

Finalize your writing product and frequency. Our team of skilled engineering writers and technical proofreaders are ready to begin.

Intro to your dedicated project manager who will set up a collaborative planner for seamless coordination of your technical writing services.

Writer Briefs

Upload details for writer briefs using our user-friendly template. Our project manager can offer guidance and help if needed.

We assign the most suitable engineering and technical writer for your writing project and schedule timely production.

After review by your project manager and proofreaders, the finalized article is approved and submitted for your review.

Our Engineering and Technical Writing Services

When you hire technical writers from Engineering Copywriter, you tap into a wealth of expertise that perfectly aligns with your content needs. Our technical writing services, ranging from engineering blogs to comprehensive technical articles, are designed to cater to the diverse demands of the engineering and technical sectors. Explore our offerings to find the ideal engineering and technical writing product for your business.

Monthly Blogs

Elevate your brand with SEO optimized, high-impact monthly content for your engineering blog.

Starting at $975

Pilar articles.

Build authority in your industry and promote the engineering and technical expertise of your business.

Starting at $1175

Educate and engage your audience with expertly crafted white papers that build trust and authority.

Starting at $2375

Showcase your firm’s experience and expertise, without the hard sell with an engineering case study.

Starting at $575

Web copywriting.

Transform your website copywriting with expertise from our engineering and technical writing experts.

Price / Word

Need a Tailored Writing Service?

Don’t see the exact service you need? Reach out to our technical writing agency today. Our approach is all about flexibility and finding solutions tailored to your unique requirements. We can offer bulk content creation, higher monthly volumes, or one of pieces. Get in touch and we’ll help you figure out which engineering and technical writing services suit your needs.

Who can we Help?

Engineering Copywriter offers premium content and technical writing services across the tech and engineering sectors. We also support and work with marketing agencies. For more information on specific industries we serve, click the button below.

DIRECT TO INDUSTRY Technical Writing Services

Use our engineering and technical writing services from Engineering Copywriter directly for your business. If you’re managing content production from within the marketing department, we can assist your team with a vast range of engineering and technical topics. Examples include Artificial Intelligence (AI), Additive Manufacturing (AM), 3D Printing, SaaS, electrical, architectural, civil and construction, and many more. Have a look at our technical writing samples here .

MARKETING AGENCIES Technical Writing Services

We’re the ideal partner for marketing agencies looking for engineering and technical content. Understanding that not all agencies have in-depth technical knowledge, we bridge this gap. Our team of expert technical and engineering writers provides the necessary engineering and technical proficiency to enhance your clients’ content, ensuring complex ideas are communicated with clarity and precision. Speak to us about white labelled content services.

Testimonials for Engineering Copywriter

See what our satisfied clients have to say about our technical writing services. Their experiences highlight the impact and quality of our specialized engineering and technical writing.

Head of Growth

“Engineering Copywriter understands what it takes to bring results. If you are in the engineering niche and need a reliable, consistent, and helpful content creator, I would highly recommend them.”

Gareth Weeks

“Engineering Copywriter produce regular engineering content for us at Engineering Clicks and submit consistently great work on a wide range of mechanical engineering topics. I am very pleased to be working with such a professional team who provides interesting and informative articles, in a timely manner and accurate to requirements.”

“Engineering Copywriter did an amazing job writing for my audience and helped us push a great campaign for our program. I would highly recommend their work!”

SEO friendly Content

Generates more clicks with proper keyword analysis

Creative and technical writing

Satisfaction Rate

words Written

Combined Industry Experience

for getting in touch. We really appreciate it!

Someone from our team will get back to you within 48 hours.

In the meantime, click here to check out our free blog posts and get some ideas on how to better market your engineering business.

Technical Writing: What Is it and Why Is it Important in Marketing?

We all know content creation is significant for businesses striving for a respectable position in the market.

A website with appealing content will easily attract customers who can engage better with your brand. And technical writing is an essential genre of writing in every company.

Technical writing plays a crucial role in the development of any project plan or instruction manual. Here’s everything you need to know about it and how you can make it benefit your business.

What Is Technical Writing?

Technical writing is entirely different from traditional writing and does not involve any flowery language or complex vocabulary. The Society of Technical Communication has defined technical writing as a type of content that exhibits any of the following qualities:

The content should be about any technical topic such as medical procedures, computer applications, or other tech stuff.
Any communication via web pages, social media platforms, or help files can be regarded as technical writing.
Content providing instruction on any technical topic like how to do something can be categorized as technical writing.

These types of content are provided by a tech writer whose primary job is communicating with the audience about any technical topic. And the information provided is primarily for users facing technical difficulties and looking for a speedy solution.

Understanding the Characteristics of Technical Writing

Every piece of technical writing in marketing follows a set of characteristics that differentiate them from other forms of writing. These contents are very different from academic or creative writing. And if someone is to create technical marketing content, they need to include these characteristics in the content.

Technical writing aims to put forth information clearly so that the user does not face any confusion or misunderstanding. Therefore, a technical content writer uses clear and concise sentences.

2. Straightforwardness

The content in this style does not involve using any literary devices. The language used is direct and to the point.

3. Precise and easy to understand

Technical writing always focuses on the object and the steps, and the writers should not beat around the bushes. These kinds of content aim to solve the technical problems people face daily, so it should not have words that are hard to understand.

4. Detailed

The content should be detailed and informative, just like in the textbooks. This style is necessary because this information is sought by people looking for detailed and informative guides on any subject.

5. Structured and skimmable

Technical writing follows a very structured style of writing. One of the reasons behind this is that the form of writing involves step-by-step instructions for the readers.

Furthermore, the information should be presented so that the users can skim it and quickly find the information they seek. Every tech writer should use descriptive headings and include an index for the reader’s convenience.

Technical Writing as a Key Marketing Tool

A lot of companies are using technical writing in marketing to expand their footprint in the global market. This type of writing is mostly done in the help section of companies.

It is aimed at helping them understand how a product or service works and how they can troubleshoot issues they face. Here are a few ways in which brands can use technical writing.

1. Branding

Guides and problem-solving content are some of the best ways to interact with the audience. A company can use technical writing to create such content, which can then be paired with the brand’s personality. This will ensure that the content is a clear reflection of the work of the company.

2. Building trust

Companies that can thoroughly describe their product can market them properly. For instance, if a customer intends to buy a smartphone from a brand, they would look for a detailed product description. And if this description is unclear and coherent, they are more likely to turn away. Therefore, technical writing is required by companies to build trust with their customers.

3. Create a community of customers

A close look at different technical content present on the web will reveal that the comment section of these pages drives user engagement. The comment sections can also be analyzed to find out what users think about the product and services offered by the company. The company can then use this information to better market its product.

4. Market the product better

Technical writing can be used as an effective marketing tool when they are SEO optimized . These informative articles can convey your message better as the users will get detailed information about the product. Therefore, a company that is looking for ways to increase its sales figures can use technical marketing content.

What Is the Purpose of Technical Writing in Marketing

Technical writing aims to present informative content for users to interact with. These types of content are aimed to increase engagement by providing content that is in long form and answers customers’ complex questions.

A technical content writer can create an informative content piece that can generate interest. Simply, marketing can be termed as generating interest and making customers pay attention to any specific product.

Some of the basic goals of technical writing in marketing are:

● To promote newly launched products and services of a company.

● Generate content that can provide a target audience with extensive information on a subject.

● It acts as a supplement for any marketing or promotional content.

● To make customers aware of the USP of any product by giving a detailed and informative description of the product.

● It strengthens the company’s position in a particular industry or niche by providing solutions to customers’ problems.

● Technical writing’s primary goal is to promote awareness about any particular technical concept. The detailed and structured content can be understood by any user, making it easy for companies to communicate to their customers.

● It also helps companies reach a wider audience by driving more users through the comments section discussions.

● Companies can build their credibility and visibility among customers by providing all the information about their products and services. They aim to provide all the information about their product to the customers, making everything transparent about the product.

Some Examples of Technical Writing

Some of the most common examples of technical writing are:

● Corporate documents like employee handbooks, business reports, and orientation manuals for new employees.

● User manuals of different products.

● Educational manuals.

● White papers and case studies for academic purposes.

● Press releases used for making any specific announcements.

Wrapping Up

Technical writing is the best way to generate high-quality content for any website. It engages audience in a better way and improves credibility of a company. Moreover, companies can use it to solve customer queries by creating content that can troubleshoot problems a customer might face while using a product.

Companies can look at online reviews about their product and find out their customers’ common problems. A technical content writer can then use this information to create engaging content with step-by-step instructions on how to solve these problems.

Technical writing is used by companies that need to explain their services to their customers. Most tech companies primarily use them as they constantly need to create content that can explain their products and troubleshoot issues in them.

Technical writing is a kind of writing that focuses more on explaining key concepts. These are structured and are written to explain how a product words. Moreover, it can also provide detailed steps that users can follow to solve any technical issues they face with the product.

Many writers often avoid technical writing because there is a very limited amount of work available in this genre. However, companies that require a lot of technical documentation constantly need a technical content writer.

Technical writing can be used in marketing to promote a product or service to the customers by providing information on them. By doing this, customers become aware of the product’s USPs and can get more interested in it.

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TECHNICAL WRITING SERVICES

Simplified and streamlined technical content fully optimized for SEO and end-user experience.

LIKE GEEK SQUAD, BUT FOR CONTENT.

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We've created over 4,808 pieces of website content for Software clients in the past year

Writers with an experience working in the Software industry

Writers with 5+ years of experience in the Software industry

Most clients get their first piece of content to review within 48-72 hours.

bypass your communication firewalls

Verblio’s technical content writers simplify complex topics and generate easy-to-follow instructional guides and blog posts.
Our technical writing services include high-quality SEO content for end-users and industry professionals alike.
We understand your lingo, and we excel at turning it into practical and digestible content for your business customers and website visitors.
Let us compute an effective content marketing strategy that drives traffic to your blog with our clear, concise technical business writing.

Professional technical writing requires a high-level understanding of concepts like computer programming, software, and cybersecurity, to name a few.

We decode these deep topics to engage and educate your customers.

We’ve got 91 technical writers with 5+ years of experience in data/IT security , software, and engineering.

Most of our technical team has been in the industry since the pre-Facebook era. Nearly 70% of our writers have 10+ years of experience in all three areas.

We’re not done yet—Verblio has a total of 189 writers with experience in any of these three fields .

Happy writers create better content

Our writers talk, share resources, give tips, and cheer each other on. The result? Better writing.

Our writers say

I love it here. It's a job and a community I cherish.
This is probably the best platform available for freelance writers.
The best platform in the digital marketing industry.
I feel valued here and I love contributing.

Verblio’s ongoing investment in building a true community

Coaching & career development
Community forum to build camaraderie with peers
Ability to earn company equity and share in our collective success

INCLUDED IN EVERY POST

Engaging, well researched content from highly skilled technical content creators.
Unlimited edits at no extra cost.
SEO best practices in every keystroke.
Built-in WordPress and HubSpot publishing tools.
Helpful, human support from the Verblio team. We love bots, too, but we handle our own customer service.

Our writers are digital content gurus. We've written and sold 4,808 technical pieces in the past year. Or, to put it another way:

const numOfPosts = '4,808'; console.log('Number of technical posts written in the past year: ' + numOfPosts);

Our web of Writers Includes:

Technology directors for Fortune 500 companies
IT technicians
Microsoft and Adobe trainers
Software engineers
Digital preservation specialists
Experts in graphics software and device drivers
Network administrators
Technical consultants
Linux enthusiasts
Speakers of Python, Java, PHP, and other languages
Photoshop and design gurus
Technical project managers
...and more!

The ability to explain advanced concepts in layman's terms is critical to a technical writing website. We take profoundly perplexing technical ideas and turn them into consumer friendly content.

Verblio technical writers have these key writing attributes:

They deliver on the intended purpose, keeping content within the scope of your stated objective.
Our writers reference only the most up-to-date information and data available.
They keep their content concise and maintain direction. They'd never allow a smartphone blog post to wander off into SpaceX territory (unless you ask them to!).
Verblio's technical team always, always , cites reputable and trustworthy sources of authority in the tech industry.

Our writers also possess one more very important skill—a keen ability to cut through the tech industry's acronym clutter. They know an API from a CPU, and they can go on all day about AWS and VLAN's.

we’ve produced over 4,808 pieces of content for technical clients in the past year

Talk to a technical content expert.

Let's connect

We can break this stuff down...

Mobile app development
Engineering and space tech
Cloud computing
Graphic design software
Operating systems
Internet of Things
Web servers
Computer programming/coding
Business intelligence
Software and web development
UX and UI design
Data architecture and analysis
Machine learning and artificial intelligence
Network security
Cryptocurrency and blockchain
Version control

...and deliver it like this:

User help guides
Tutorials & how-to articles
Informative, educational blog posts
News recaps
White papers
Properly cited reports & reviews
Case studies
Product guides
Software comparisons

Yeah, but...

I need writers who actually know what they're talking about..

Ours do. They include seasoned industry veterans in the fields of engineering , IT, programming, design, and technical project management. Let’s just say, they’ve seen a bug or two. These dedicated tech pros have plenty of experience explaining specialized programs, software, and concepts.

Verblio’s technical content creators are dedicated, though maybe not as dedicated as Pat Vaillancourt of Quebec, who holds the world record for most URL’s tattooed on his body (10,012 of them to be exact) .

How does it work?

Writers in the technical industry find you and create quality, customized content for your business or blog. Most clients get their first piece of content to review within 72 hours to one week for more technical topics. That means you’ll have traffic-driving content live on your website in less time than it takes to crack the average password.

You can review your drafts and accept, decline, or request unlimited edits at no extra cost. Take a look at the controls here .

How do I tell your writers what I want?

You know your business better than anyone, but our team is highly skilled in technical writing, digital marketing, and SEO. Verblio’s onboarding and content request processes help you communicate intent, audience, voice, and personality. You can lay out your exact specifications to ensure your content speaks to exactly the right crowd.

Do I pay per article?

You build a monthly plan based on the technical content you need—including number of articles, word length, and any optional services . Verblio subscriptions are flexible, month-to-month plans with no contracts. See pricing .

Can you write for my specific industry niche?

Most likely. The tech industry is incredibly broad, and we’ve built out a strong team of diverse and talented writers to cover it from every angle. We welcome the challenge of unique and specialized tech topics.

Our writers spend a lot of time in communities like Stack Overflow, Hacker News, Product Hunt, and Kaggle. (Where they go on the dark web, however, is none of our business.)

Who owns the content?

As soon as you buy a content piece from Verblio, it’s exclusive to your blog or site. You own 100% of the rights , and our writers can’t submit the piece to any other client—ever.

Does that mean you check for plagiarism?

You bet. To get technical, all content submissions are rigorously screened for potential plagiarism using our platform’s native screening algorithm. In addition, our community of writers is encouraged and incentivized to report plagiarism. We’ll never pass along a piece of content that is not unique to our customer.

What topics should I cover with my content?

You should ask for whatever topics you think will capture your audience . Our writer pool is highly diverse and incredibly bright. As tech junkies themselves, they’re always excited to tackle new and intriguing topics.

What's your favorite programming language?

We believe all program languages have their merits and no single language is superior to another.

But, Python is the best.

Can I see some sample content?

Of course! We scattered links to some great samples throughout this page.

When you’re done checking those out, you can see even more here, in this practical proxybroker tutorial . (Bonus: this piece also contains a sample summary video from our new Verblio Vids service )!

Why choose verblio?

Subject-matter expertise

48 -72 hour turnaround

Easy-to-use system

Only buy the content you like

Still Not Convinced?

Technical marketing content can help highlight your company's success with a certain product or service. Great content also helps establish trust and credibility with your audience.

Techie Testimonial

This writer consistently writes in clear, concise prose that adequately expands upon all points in the provided resources. Keep up the great work! [Content satisfaction rubric:] Understanding of Topic: 5/5 Adherence to CRF: 5/5 Writing Syntax: 5/5 Writing Style: 5/5 Tone: 5/5.

All systems go?

Questions check out our faqs or contact us ..

Services We Provide

White Paper Writing

Content Writing

Content Strategy

SEO Audit Services

Graphic Design Services

Video Marketing Services

Brand Strategy

Proofreading & Editing

More Services

SEO Link Building Services
Brochure Content Writing
Content Distribution
Storytelling
Thought Leadership Writing
DE & I Strategy
Article Writing
Technical Writing
Language Translation & Localisation
Lead Generation Services
SEO Optimised Content
Case Study Writing

Industries We Serve

Telecommunications

Banking, Finance & Insurance

Manufacturing

IT & Software

Internet of Things

Aerospace & Defence

Artificial Intelligence/ Machine Learning

More Industries

Accounting & Tax
Engineering
Consumer Goods & Services
Health & Wellness
Marketing & Advertising
Agriculture & Farming
Tech Automation
Environment & Sustainability

Technical Writing Services

Goodman Lantern combines experience and expertise in our Technical Writing Solutions. We craft concise and compelling technical content that does not fail to impart information and engage audiences.

What is Technical Writing?

Technical writing involves relaying complex information and simplifying difficult ideas into easy to understand copy. Technical copywriting aims to inform and educate the target audience on a particular topic, process, or case.

The various forms of technical writing include case studies, business reports, technical brochures, user manuals, product catalogues, and white papers. Apart from these traditional formats, how-to videos, tutorials and other knowledge-based videos, and podcasts also fall under technical content.

Because of the varied nature of technical content, nearly every business in every industry uses it in some form or another.

The advantage of technical copywriting is that it allows businesses to delve deeper into relevant subjects and offer valuable content to their customer base. It is a tried and tested way of showing your expertise and command over industry affairs. Technical writing can undoubtedly position you as a credible source of information and a true thought leader.

Benefits of Technical Writing Services

Most businesses are veritable experts in their own field. They are well-versed with the latest trends, nuanced market challenges, and business processes. However, it can be difficult to translate their knowledge into a form that makes it easily digestible to its audience.

This is perhaps the most important of the many benefits that Technical Writing Services offer to businesses. Seasoned technical writing consultants bridge the gap between you and your target audience. We have the industry knowledge and the writing skills to convey technical information in clear and concise copy.

Moreover, a technical writing agency understands the needs of different sections of your customer base and creates technical content tailored to each of them. This kind of targeted and attentive content creation process is further bolstered through professional presentation and speedy delivery.

Hiring technical writing services also ensures efficiency and scalability. Technical writers can generate large amounts of technical content without compromising on quality. We can create a steady stream of accurate, impartial, and detailed technical content that meets your marketing needs.

Thus, technical content writing services ensure you get consistent and exceptional technical content and free up your time to focus on other priorities – like growing your business to even greater heights.

Why do you need technical writing services?

Be it an instruction manual or a business presentation, providing high-quality and structured technical content to your customers reflects well on your organisation. It shows the breadth of your industry knowledge and professional capabilities. Technical content writing services help you achieve that goal in a systematic and efficient manner.

Professional technical writing consultants are experts at breaking down confusing topics and industry jargon. We write in a way that is palatable to your target audience and thus convey your message effectively. From research to word choices to final design – technical writing services forge a clear and impactful channel of communication to your readers.

The SaaS industry deals with innovative products and services that see constant advancement. There are clear benefits of technical content to SaaS businesses. It allows them to explain the intricacies of their services, showcase how it solves problems, and ultimately present the value their brand can bring to their customers’ lives.

Our technical writing services for SaaS companies help you relay complex information through engaging copy. We take the time to understand your industry niche, customer base, and business goals and craft technical content that serves you.

As a technical writing agency, we use our experience and skill to transform intricate technical jargon into straightforward copy seamlessly.

Telecom companies can use technical content to dig deeper into their products and solutions. Case studies are a great way to show how your business solved a particular problem for a client. Product catalogues can showcase the range of your business products, while instruction manuals help clients understand your product fully.

As a full-service technical writing agency, we cater to all technical writing solutions for the Telecom industry. Our writers craft instructive and interesting content that gives your readers a complete understanding of your product and its various uses.

We write with clarity, specificity, and creativity – bringing the three together to produce technical copywriting that piques your readers’ interest and encourages them to learn more about your business.

Companies in the Virtual Reality and Augmented Reality space see a lot of tough competition. There are always new startups and novel products entering the fray, so they need to use every advantage.

Whether you need business proposals for a venture capitalist firm or white papers for interested customers – our technical content writing services are more than up to the job.

Our team crafts a detailed and diverse range of technical content fit for your customers, stakeholders, and investors. We give you that necessary edge over your competitors with structured and compelling technical writing solutions.

Our Clients Love Working With Us Because We Believe in Collaboration

At Goodman Lantern we’re all about building long-term, successful relationships with our clients. We take the time to get to know their business AND the people behind the brand. In true collaborative spirit, we do everything we can to tell your story and help your business grow.

“Whenever we’ve provided feedback or suggestions they have always been receptive and open to making changes.”

Nadine Burzler

“Outsourcing everything to their company has been a big relief.”

Shanker Ghimire

“We are delighted with our collaboration with Goodman Lantern because in addition to always delivering the content on time, they have also been extremely responsive to all our requests. Moreover, it was a real pleasure to work with a team that is both very professional and fundamentally human.”

Jeremy Rocher

Why Choose GL Content writing services?

No matter what type of content we are creating for you, Goodman Lantern delivers easy to understand and engaging technical copywriting. We position your brand as the industry leader you are through our technical writing services.

Native-English Content Writers

Our large team of native English copywriters and editors have in-depth knowledge of your geography and industry. We have vast resources at our disposal, available to work across different time zones. So, no matter where you are based, we have a team that is able to assist you.

SEO Expertise

Our team is in the know about the latest in SEO rules and expectations. We write all online pieces with best practices in mind so that over time, your business ranks high in search results.

High Lead Generation

With our professional content writing and editing services, we develop solid leads for your team to follow up on. Many of these leads turn into customers. All of this is because of top-quality content.

Work With Experts

Our content writers and editors are all experienced journalists and media experts. Along with our content team, we also have business experts that we lean on for business growth ideas and advice.

Stay Ahead of the Trends

We are on top of industry trends and know how to use these to grow your business through content. We ensure that your business is ahead of the trends too.

Professional Service

No matter what your content needs are, we are able to create and deliver on time and with professionalism. We never miss a deadline, and we work with you to ensure that we not only deliver according to the brief but that we exceed expectations.

Technical writing Services FAQs

Goodman Lantern offers a wide range of technical copywriting services. Our technical writing consultants cover case studies, eBooks, ghostwriting, and business report writing, thus, catering to all your technical content and editing needs.

We are also adept at crafting exceptional white papers, press releases, research papers, user manuals, and other technical writing solutions. So, whether you are an insurance agency or a finance firm in need of an annual business report– our technical copywriting services are up to the task.

As one of the best technical writing services in the industry, we cater to a diverse clientele. We work with a variety of different companies and industries. We provide technical content writing for businesses in SaaS, Telecom, Human Resources, IT and Software, Banking and Finance, Gaming, Legal, and Education, amongst other fields.

Our team of experienced technical content writers recently assisted a Staffing and Recruiting Firm. We crafted informative and valuable white papers that helped them increase website traffic and conversion rates on their landing pages.

Goodman Lantern is an end-to-end content marketing agency. We have a thorough understanding of technical content as well as content marketing and SEO strategy. This puts us in the unique position of helping you elevate your marketing campaign.

Our technical writing consultants are industry experts and seasoned researchers. They are masters at breaking down complex technical information into easily digestible content that enables you to communicate better with your target audience.

Thus, we craft cohesive, educational, and engaging technical content that aligns seamlessly with the overarching content marketing strategy.

Different technical content formats serve different functions. White papers, case studies, and research plans are the perfect medium to share your unique insights and industry knowledge. This helps improve the SEO ranking of your website and boost your brand awareness. Guides, handbooks, and instruction manuals help your customers learn more about your products and services.

While all technical content aims to improve the end-user experience and grow your business, they target different parts of the customer journey. The best technical writing services use a combination of formats to help you achieve your marketing and business goals.

High-quality technical copywriting is concise, accurate, and straightforward. It should not be hindered by jargon. Instead, it breaks down complicated terms and concepts and explains them in easy-to-understand language.

Technical content also must be appropriate for the target audience. It needs to meet your content marketing and business goals. Whether that is increasing organic website traffic or improving brand authority, it should get you where you want to go when written with clarity and structure.

High-quality technical copywriting helps you showcase the depth of your knowledge in an engaging way. Creating more clarity about your brand and its products and services boosts sales and revenue.

Well-crafted technical content also positions your company as a thought leader and credible authority in your field. This helps build an easily recognisable and influential reputation for your company.

However, producing high-quality technical content takes considerable skills and effort. Technical writing services can help you create deliverables tailored to your needs.

Get in Touch

Are you ready for technical content that educates and engages your audience? Connect with us to learn more about Goodman Lantern’s Technical Content Writing Services. Book a discovery call, and we will help you figure out your next steps.

Hundreds of Businesses

At our core, we’re a content marketing agency. But we have a bigger ‘why’ that supports what we do.

By choosing Goodman Lantern as your content creation partner, you’re making a pretty big impact too. You’re helping us to act with integrity by providing remote work opportunities to women, many of whom are the breadwinners of their families.

Want to have a bigger impact? Get in touch with us at [email protected] or learn more .

Looking To Partner With a Content Marketing Agency?

Explore our brochure for more about our culture, processes, and content writing services.

Page URL : https://goodmanlantern.com/content-writing-services/technical-writing-services/

Awards & Recognition

“Goodman Lantern helps businesses sell better and grow faster.”

Top Advertising & Marketing Agencies (2017, 2018, and 2019)

ALUMNI of Goldman Sachs 10,000 Small Businesses

Top 10 Technical Writing Services in 2024

Technical writing services are important for communicating complex technical information. Whether it’s software or hardware documentation itself, user manuals, or technical reports, professional technical writers are crucial in making intricate details accessible and understandable.

This article dives into the top technical writing services, offering an insightful look into their offerings without excessive adulation or embellishment.

Top Technical Writing Services

Technical writing is a specialized form of communication that translates complex information into clear, concise, and user-friendly content. It is essential for businesses that deal with technical products or services to provide accurate and understandable documentation to their customers.

A good technical writing service can help create high-quality documentation that improves user experience and enhances the overall perception of the product or service. Here are the leading technical communication services.

WriterHire stands out as a premier service in the technical writing domain. They offer a comprehensive suite of services, from software and documentation services to user manuals and technical guides. Catering to various industries, WriterHire is known for its ability to handle complex technical writing tasks efficiently.

Specializes in a variety of services
Expertise in handling diverse industry requirements
Turnaround time can vary depending on complexity

Upwork offers a platform where businesses can connect with freelance technical writers. This platform is ideal for companies looking for a flexible and diverse talent pool for their writing needs, such as API documentation information design,, user guides, and software documentation.

Access to a global pool of freelance technical writers
Flexibility in hiring for project-specific needs
Quality can vary due to the diverse skill levels of freelancers
The time-consuming process of finding and vetting the right technical writer

Verblio is a service that focuses on delivering SEO-optimized and well-researched technical content. They have professional writers who specialize in creating online technical content like blog posts and articles, making them a good choice for digital marketing and online presence enhancement.

Emphasizes SEO optimization and engaging content
Offers unlimited edits, ensuring client satisfaction
It is not ideal for in-depth technical documentation like user manuals
More suited for web-based content than offline technical documents

Stepes provides services tailored for the technology, medical, and manufacturing industries. They write and are known for delivering precise and high-quality documentation, such as training manuals and instructional guides.

Expertise in various technical fields ensures high-quality content
Known for quick turnaround times
Services may be priced higher than other providers
Limited to certain industries, not covering the entire spectrum

RightlyWritten

RightlyWritten offers a broad spectrum of professional technical writing services, including user assistance and content authoring. They are up-to-date with industry standards, making them versatile for various technical writing tasks.

A comprehensive range of services catering to various documentation needs
Up-to-date with the latest industry standards and tools
May lack the depth of specialization in certain technical areas
The broad focus could dilute the intensity of technical expertise

GoodFirms is a platform that lists top technical writing companies, providing reviews and ratings to help businesses find the best match for their needs. It’s an excellent resource for comparing different content services around.

Wide selection of technical writing companies with detailed reviews
Helps in making informed decisions based on ratings and feedback
Not a direct service provider but a facilitator
Requires additional research to select a company from the list

Content Euphoria

Content Euphoria offers content writing services with a focus on authenticity and quality. They cater to a broad spectrum of content writing needs, making them suitable for businesses looking for diverse writing solutions.

Strong emphasis on quality and authenticity in content creation
Versatile services covering both technical and academic writing
The wide range of services could affect specialization in technical writing

360 Ghost Writing

360 Ghost Writing is known for its broad array of writing services, including technical writing. They specialize in editing companies creating content across various formats, suitable for businesses looking for creative and technical writing solutions.

Wide range of writing services, including creative and technical content
Suitable for projects that blend technical details with creative writing
May lack in-depth expertise in highly specialized technical fields

Apna Writer

Apna Writer aligns its content creation with business goals, offering services focusing on relevancy and purpose. Their approach ensures the content is technically accurate and aligns with the business’s objectives.

Focuses on creating content that aligns with business goals
Known for strong work ethics and professionalism
More inclined towards marketing content than technical documentation
May not cater to specialized technical writing needs

PK Content Writer

PK Content Writer offers writing services emphasizing creating impactful and convincing content. They are adept at blending technical details with persuasive writing, making them suitable for businesses looking to enhance brand value through content marketing.

Specializes in creating content that is both technical and persuasive
Ideal for businesses aiming to combine technical information with brand messaging
May not be the best choice for straightforward, technical-only documentation
The persuasive aspect might overshadow technical precision in some cases

What to Keep in Mind When Looking for Technical Writing Services

Choosing the right technical writing service is critical for ensuring your technical documentation is clear, accurate, and user-friendly. Here are some key considerations to keep in mind:

Expertise in Your Industry : Look for a service with experience and expertise in your specific industry. This ensures the writers are familiar with the technical nuances and industry-specific terminology.
Quality of Work : Assess the quality of work by reviewing samples or asking for references. High-quality technical writing is clear, concise, and free of errors.
Turnaround Time and Reliability : Consider the provider’s ability to meet deadlines and track record for reliability. Timely delivery of documents is often critical.
Customization and Flexibility : Ensure the service can tailor their writing to your specific needs and is flexible enough to adapt to changes or requirements.
Cost : While cost is an important factor, it should not be the only consideration. Balance cost with the quality of work and its value to your business.
Communication and Collaboration : Good technical writing services should be able to communicate and collaborate with your team. This ensures that the final product meets your expectations and requirements.

Here, you can read the most frequently asked questions and answers about technical writing.

What is technical writing?

Technical writing is the practice of documenting processes or training materials, such as software manuals or instructional guides, in an understandable way for the audience.

Why is hiring a professional technical writer important?

Professional writers possess various communication skills used to present complex information in a clear and user-friendly manner, which is crucial for using technical products.

Can technical writing handle documentation for any industry?

While technical writing is versatile, choosing one with specific experience in your industry is important for the best results.

How do I assess the quality of a technical writing service?

You can assess the quality by reviewing their work samples, checking client testimonials, and considering their experience in your industry.

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5 Technical Writing Services Compared

Published on Jun 09, 2022 in writing 6 minute read

The range of technical writing services is increasingly vast. Today, there are thousands of potential categories to choose from, each with its own unique tilts, effects, and ROI. And whether you need a little or a lot, you’re bound to feel overwhelmed while hunting for the right option.

Even once you’ve narrowed down the type of technical writing service you want, you’ll still need to find a way to bring everything together. Not every team has an in-house expert (or an employee with specific technical writing skills), which is why picking an external partner is critical for bringing it all together.

If you’re in the technical writing market for any reason, you need to pick a service that has your needs in mind. Let’s take a gander through the different types of technical writing available, as well as some of the things you can expect from each type.

Technical Writing Options

It’s not enough to say that you need ‘ technical writing .’ These days, it’s important to understand the phrase ‘technical writing’ for what it is: a massive umbrella term that encompasses dozens of varieties and variations of writing.

There are five major types of technical writing services to consider:

Documentation: From user manuals to walk-throughs, documentation includes any kind of technical writing that focuses on sensitive software information. It is often used to help new users become acquainted with a certain program, and address any questions or concerns with internal teams. Keep in mind that documentation is rarely if ever used for content marketing purposes.
Technical Marketing Content: The goal of this type of writing is to capture leads with actionable, valuable, and informational content. This may include comparison posts about different kinds of software , guides to blogging platforms , or even marketing tips and resources . The ultimate goal of technical marketing content is to position yourself as an industry expert, building trust and boosting sales in the process.
Landing Pages: If you’re trying to reach a technical audience with very specific lingo, regular copywriting just won’t cut it. Technical writing for landing pages provides detailed information that decision-makers may need to move forward with a sale. This includes specific acronyms, functions, or processes that speak directly to your audience’s needs.
Tutorials: Similar to technical marketing content, tutorials teach your readers how to accomplish a project, complete a task, or build an application. This provides a great deal of value to your target audience and creates lasting value both on and offline.
Blog Posts: Contrary to popular belief, blog posts are most certainly a type of technical writing. Depending on your field or vertical, you could use blog posts to disseminate technical content and thought leadership at scale (and for every specific audience). The more niche your blog content is, the better it will perform.

Your company may just need one of these technical writing services, or it may need two or three. In either case, it’s good to familiarize yourself with the purpose and function of each. Who knows: you might end up needing all of them someday!

Comparing 5 Technical Writing Services

Now that you’re more aware of the different types of technical writing, you can start the process of picking a provider that works alongside your needs. We didn’t rank these in any particular order, but we did start with what we feel has the greatest amount of technical expertise for growing startups and tech brands.

Draft.dev - Technical Marketing Content That Scales

Offering nothing but technical writing and content marketing , Draft.dev curates a wide variety of authentic technical writers from around the globe. All tutorials, blog posts, and marketing content are aimed directly at software developers, data engineers, and DevOps pros – all of which may be interested in partnering with your technical solutions.

Apart from technical writing, we also provide:

Social media collateral
Keyword research
Community research

With Draft, you’ll get ready-to-publish blog posts once a week depending on your plan. Only pay for content if you’re 100% satisfied, backed by our consistent quality and style that continuously impresses our technical clients.

We prefer to remain streamlined and specific in our work, extremely focused on our goal of delivering value-driven technical writing. While we currently don’t offer documentation, executive ghostwriting, or content strategy, we’d be more than happy to point you toward providers we feel are a good fit.

Any questions? Feel free to book a call .

EveryDeveloper - Technical Content Strategy

Most developers don’t want or aren’t interested in traditional marketing – something EveryDeveloper understands extremely well. This agency sources technical writers with a variety of backgrounds to create driven, knowledgeable, and opinion-driven content.

According to the website, EveryDeveloper currently offers writing for:

Thought Leadership

Today, EveryDeveloper is mostly focused on technical strategy, landing pages, and content action plans. The writing provided is at a lower volume than other agencies like Draft.dev, and is best for smaller organizations. However, if you’re ready to start focusing on the strategic side of technical writing, this is absolutely a great place to start.

Owen Media - PR For Tech Companies

PR is a vastly underappreciated element of the average tech company. At Owen Media , the goal has been to hybridize PR with other elements of the marketing cycle to create a holistic approach. Press releases are used alongside analytics relations and media tours to bring credibility and brand authority to high-tech organizations.

Apart from their public relations services, Owen Media provides a selection of additional writing services:

Technical ghostwriting
Executive authorship
High-level or advanced technical writing

Owen Media leans heavily into the marketing side of technical writing. If you’re looking for more internal content or documentation, you may need to partner with a secondary agency.

Documentation - ZivTech

Documentation is a primary focus for ZivTech , a Philadelphia-based agency with an impressive roster of past clients. Apart from their design, development, and strategy services, ZivTech uses in-house writers to compose extremely detailed documentation work. They currently use HTML5 to create up-to-date guides alongside your team, ensuring that no one is left behind during the development process.

To date, the company offers documentation support that includes:

User guides
Product manuals
Release notes
Product installation guides
Walk-through demos

Again, bear in mind that ZivTech does not offer any technical marketing writing (although documentation can be used for such a purpose). Their service is best for assisting internal or external teams with detailed walk-throughs of software usage – which is critical to just about every technical industry.

Jono Bacon - Technical Communities

Last on the list (but most certainly not least), Jono Bacon provides high-quality writing services to industries in technical communities. And when we say ‘communities,’ we mean actual online communities. Forums, dev blogs, and other types of online communities are the sole focus of Bacon’s expertise.

Jono offers services that include:

Community Management
Developer Workflow and Relations
Innersource and Internal Community Management
Public Speaking Engagements

Keep in mind that Jono Bacon doesn’t offer any tech marketing, nor does he specialize in other types of technical writing services. But if you’re looking for an outstanding resource with an enormous amount of experience building technical communities, this may be the perfect option for you.

Choosing The Right Kind Of Technical Writing

In the content industry, knowing what you want and need is key to a successful outcome. As you start narrowing down what you’re looking for, you’ll want to weigh the potential pros and cons of each writing service.

Ask yourself:

Will you need additional technical writing services in the future? If so, you may not want to choose just one platform with a singular focus. You’ll save more money in the long run (and have fewer headaches) if you choose a service that scales alongside you.

How much are you willing to spend on your technical writing services? Some platforms list prices right from the get-go, while others have specific or customizable quotes. What’s the scale or timeline of the technical writing you need? If you choose a smaller service, it may take several months to get where you want to be. Small agencies may produce a limited amount of content per cycle, which reduces how fast branded content can reach the market.

There’s a lot of thought that goes into a technical writing partnership, no matter what type of content your business is looking to secure. As you narrow down your potential list of providers , be sure and take all the time you need to ask questions, evaluate options, and choose the best possible path forward.

If Draft.dev is right for your technical writing needs, just give us a call ! We’re always jazzed to chat about tech writing – and we’d love to learn more about how we can help. Talk soon!

Looking for content designed to reach software developers?

We create blog posts and tutorials designed to reach software developers, data engineers, engineering managers, and technologists. Book a call to learn more about Draft.dev today.

Capabilities

Technical Writing

In a world where information is king, the clarity and accuracy of your technical documentation can make or break your success. At Brandfocal, we specialize in providing top-notch technical writing services that bridge the gap between complex concepts and clear, concise communication.

Our Approach:

✓ Subject Matter Experts : We work with experts in their respective fields. They have the knowledge and expertise about your products and services and we work with them to understand complex technical subjects and translate them into easily digestible content.

✓ Customized Solutions : We recognize that every project is unique. Whether you need user manuals, product documentation, API guides, or software documentation, we tailor our services to meet your specific needs.

✓ Clarity and Accessibility : We make sure your technical documentation is not only accurate but also easy to understand. We use plain language and visuals to enhance comprehension.

✓ Compliance and Standards : We adhere to industry standards and best practices. Your technical documentation will be in full compliance with relevant regulations and guidelines.

✓ Revision and Editing : Our commitment to quality extends to thorough editing and revision processes. We ensure that every document we deliver is error-free and polished to perfection.

Why Choose Us?

Industry Expertise : With a strong presence in the Dallas-Fort Worth (DFW) Texas metro area, we have worked with a wide range of industries, from technology to artificial intelligence, to provide effective technical writing solutions.
Customization : We understand that each project has its unique challenges. Our ability to tailor our services to your specific needs ensures that you receive documentation that aligns perfectly with your goals.
Affordable Rates : Quality technical writing doesn’t have to come with a hefty price tag. We offer competitive pricing that fits your budget without compromising on quality.
Timely Delivery : We understand the importance of deadlines. Our commitment to punctuality ensures that you get your technical documentation when you need it.

Ready to Elevate Your Technical Documentation?

Contact Brandfocal today, and let’s get started on creating clear, precise, and effective technical documentation that enhances your product or service. Your audience deserves nothing less than the best, and with our technical writing services, you’ll deliver just that.

Unlock the power of clear communication with Brandfocal. Your technical documentation is in expert hands.

Learn more about Technical Writing below:

Technical writing is writing about a particular topic that requires direction, instruction, or explanation. It involves communicating complex information in a clear and concise manner to those who need it to accomplish a task or goal.

Technical writers often work with technical professionals and subject matter experts (SMEs) to ensure accuracy of deliverables.

Usage: Technical documentation is used in technical and occupational fields, such as computer hardware and software, architecture, engineering, chemistry, aeronautics, robotics, finance, medical, consumer electronics, biotechnology, and forestry.

Types of documentation: User guides, installation guides, configuration manuals, system administration guides, reference cheat-sheets, disaster recovery plans and procedures, data sheets, quick start-up guides, release notes. application programming interface (API) guides, training manuals, factory acceptance procedures and processes and workflow.

Audience: End-users or those purchasing products and services. Sometimes, “internal users” such as new employees, engineers, managers and support representatives.

Tech writers spend their time understanding ever-changing technology. They then translate procedures and tasks into simple language, that is simple enough for the average customer to follow and understand.

Technical Writing Services that we provide:

Helping you create and manage technical documents, and deliver complex information in a clear and concise manner.

User documentation (also called end user manuals, end user guides or instruction manuals) is the type of documentation that you provide to the end-users to help them be more successful with your product or service.

An Installation Guide is a type of technical document that describes the steps required to install software, hardware, or any items that need to be assembled.

API is the acronym for Application Programming Interface, which is a software intermediary that allows two applications to talk to each other. A well-constructed API reference guide will describe the syntax and function of every element of the API in detail, even if the description of an element is obvious. The reference needs to describe every publicly exported object, class, function, method, property, parameter, data type, and so on.

Release notes explain enhancements or new features added, and issues resolved in a particular version of a product or software. It is an important way of understanding the current state of a platform, see past updates and release versions.

Disaster recovery is an organization’s method of regaining access and functionality to its IT infrastructure after events like a natural disaster, cyber attack, or even business disruptions such as the COVID-19 pandemic. A variety of disaster recovery (DR) methods can be part of a disaster recovery plan. DR is one aspect of business continuity.

Dallas-Fort-Worth (DFW metro) Texas based Brandfocal provides Technical Writing and documentation services.

Technical Marketing: Best Practices and Career Tips

Published: July 07, 2023

You'll need a solid technical marketing strategy if you sell a complex product or service.

This type of marketing requires a firm understanding of the technical aspects behind your product. You'll also need to communicate complex processes clearly. Without technical expertise, your marketing team will have a difficult time developing content that resonates with your core audience.

In this post, we'll look at why technical marketing is so important, as well as the skills necessary to succeed in a technical marketing role.

Table of Contents

When to Use Technical Marketing

Technical marketing best practices, 7 tips to kickstart your career in technical marketing, what is technical marketing.

Technical marketing refers to a specific type of marketing focusing primarily on an offering's specifications and technical aspects.

Technical marketing communicates and simplifies complex information, usually about specialized products.

Technical marketing is a crucial part of any marketing strategy. It’s particularly important to use when consumers are very knowledgeable about the subject matter and have a detailed understanding of the product or service.

A general overview may work for some industries or products. But for someone who knows the ins and outs of your industry already, they’ll want more in-depth information.

A few industries that benefit from technical marketing the most include:

Manufacturing
Electronics

Within these industries, there are some scenarios when technical marketing is most beneficial in helping marketing teams communicate with customers, generate quality leads, and meet their business goals.

When to Use Technical Marketing. User Manuals. Help Articles. Software Programs and Applications. Assembly Instructions. When to Use Technical Marketing

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Expert Writing Services

Write choice, right people.

Whether you are looking for a technical writer or a team of expert eLearning developers, we’re proud of the solutions and talent we’ve provided for more than 20 years.

Let us show you why TimelyText is a trusted professional writing service and instructional design consulting partner for Fortune 500 companies worldwide.

Need Our Help?

Need our help.

We look forward to discussing how we can help!

We look forward to working with you!

Hire top technical communication talent

TimelyText is your gateway to a network of top-tier communication professionals, providing an unparalleled expertise in technical writing, instructional design, corporate communications, marketing content and project management.

For more than two decades, we’ve provided content, editing, and writing services to clients in need of clear, concise, and effective technical content. Whether you’re navigating documentation, instructional content, or a combination of both, we’ll provide the talent and services to meet your unique needs.

We live by our Two-Customer Philosophy . We provide a unique level of behind-the-scenes, non-billable associate AND customer support.

Our Services

The professionals we hire and staff include:

Project Managers

Corporate Communicators

Instructional Designers

Marketing Writers

Technical Writers

Content Writers

Why clients choose timelytext, industry expertise.

Our leaders, Ronnie Duncan and Adrian West, began providing technical writing services to Research Triangle Park’s technology and life sciences companies in the mid-1990s. Since launching TimelyText in 2003, we’ve consistently broadened our expertise to serve our clients’ content needs, whether that’s been building a network of talented instructional designers and eLearning developers or diving into artificial intelligence tools and large language models.

Trust TimelyText to spend more time talking Articulate, MadCap Flare, and DITA than searching keywords for unknown candidates.

Different by Design

While some firms see placing a consultant as the end of the road, TimelyText views it as the beginning. From consulting with clients on our first call to closing the loop on our associate’s last day, we’ll be there every step of the way, maintaining open communication to ensure customer satisfaction.

The TimelyText Weekly Client Report has been the basis of success for hundreds of projects, including several with clients that have trusted TimelyText to provide technical writing service for more than 15 years.

One-Size Doesn’t fit All

We’ve done this long enough to know that every role, project, and manager have different needs. Whether you’re a global software company in need of a curriculum designer to join your staff or local manufacturer seeking writing help for a six-month push, TimelyText has a solution. We’ve made a point to build a diverse network of consultants with a wide array of skills and experience with particular tools, industries, and scenarios

Our associates are available for contract hourly, temp-to-hire, or direct-hire, and we’re happy to make arrangements via statement of work and purchase order.

Relationships First

Honesty and integrity come first at TimelyText. As a small business in a niche industry, we know that word — good and bad — travels quickly, and there’s no better compliment for our company than the hundreds of clients who have recommended colleagues and friends to work with us over the years.

Plenty of firms offer talented writers; no team is more dedicated to getting to know you both professionally and personally than TimelyText. Your success is our greatest success of all.

Why Associates Choose TimelyText

Trusty navigators.

Finding your next project can be an overwhelming task in itself. Rather putting your career at the mercy of an application portal, working with TimelyText leverages decades of industry expertise and relationships to introduce you to the opportunities you’ve dreamed of. Once we’ve gotten to know your skills and experience along with your personal and professional goals, sit back and allow us to open doors and make those connections for you.

gacha nox free

One conversation with TimelyText is more valuable — and enjoyable — than hours spent filling online forms and writing generic cover letters.

Not only have we placed hundreds of people in instructional design and technical writing roles, we’ve worked on those projects ourselves! The concept for TimelyText was born when VP Adrian West, a technical writer by training, had a surplus of projects on his plate. Our lead recruiter, Brant Wilkerson-New is an award-winning journalist who continues to write for both professional and personal projects where he creates business, marketing and social media content.

We’re a writing service run by writers; TimelyText speaks your language and understands the challenges technical communicators face in an evolving digital world.

Hub of Opportunities

When you work with us, you’re immediately plugged into a network that features technical communications professionals at all levels, across a number of industries. In addition to forging meaningful connections with industry peers, those connections often pay off in the form of project and job referrals for our trusted consultants. Chances are, TimelyText will be in touch with you for an opportunity before it hits a job board.

You’ll hear about a lot of opportunities that aren’t a fit. When you share them with TimelyText, you might just help a fellow consultant who can help you land a dream job.

In This Together

From hands-on coaching and guidance through an interview process to officially joining us as an associate, you’re truly a member of the TimelyText team. We call it our “Two-Customer Philosophy” and it means our commitment to your happiness and success is equal to that of our clients. We’ll remain in contact to ensure you’re receiving the support and resources you need, and if necessary, help meet any tool, technology, or workplace challenge

You could collect a paycheck from any technical writing service or instructional design firm; TimelyText is your career partner for years to come.

Frequently Asked Questions

In what scenarios can timelytext associates support my team.

We’ll get you the right associate to support your project, whether it’s an ongoing, full-time contract role or as-needed technical writing help for several months. We don’t require a minimum number of hours, and we only bill for actual hours worked.

What services does TimelyText offer?

TimelyText specializes in providing talent and services for technical writing, instructional design, corporate & marketing communications, and project management of such initiatives. No matter the type of work, we’ve got someone who has seen it and done it.

How does TimelyText ensure the quality of its services?

The majority of TimelyText’s consultants are long-term associates with a track record of success in serving our clients. They’re also our best recruiters, as they’re able to introduce us to their most talented colleagues. In addition to strong referrals, we also actively network and recruit daily to ensure we’re working with the best in the business. Since we’ve employed over 400 technical writers and instructional designers, we’re often able to get an honest assessment of a potential associate beyond the references and details they provide during our vetting process.

Once a project is underway, our regular communication and weekly reporting process ensure that our work is meeting your expectations along the way.

What sets TimelyText apart from other companies in the industry?

The foundation of our success comes down to working with incredibly talented people — both associates and clients. With that guiding principle in mind, we aim for long-term relationships over transactions, and invest in helping our associates reach their personal and professional goals while ensuring our clients are achieving their business and project goals. As a small business with a niche focus, treating people with respect and operating with integrity is the center of everything we do.

What industries does TimelyText serve?

TimelyText has partnered with clients across a wide array of industries, including pharmaceuticals, technology (software/hardware), manufacturing, life science, healthcare, finance, insurance, and more. We employ associates with a wide variety of industry-specific experience that will help you meet your goals, whether they’re employee training, documentation or regulatory compliance.

Can TimelyText handle large-scale projects?

TimelyText has experience handling projects of various sizes and complexities, and we can build a team to accommodate every situation. In addition to diverse skills and industry-specific experiences, our associates include project managers and director-level leaders in addition to individual contributors.

How does TimelyText handle confidentiality and proprietary information?

TimelyText takes client confidentiality seriously and non-disclosure is covered by our standard employee agreement. In addition, we are willing to sign non-disclosure agreements (NDAs) to ensure the security of client data.

What is the typical turnaround time for projects with TimelyText?

The turnaround time varies based on the scope and complexity of each project, but TimelyText is ready to provide the help you need at a moment’s notice. Specific timelines are discussed and agreed upon during the project planning phase, but we are capable of having an associate start working on your project in a matter of days.

How does TimelyText collaborate with clients?

From the first conversation, we hope to build a collaborative relationship by understanding your goals and project requirements along with the nuances of your company, team and preferences. Regular updates, feedback and the TimelyText Weekly Client Report ensure that our associates are producing high-quality deliverables that align with your vision.

Can TimelyText assist with creating multimedia content, such as videos or interactive e-learning modules?

Yes, TimelyText has experience in creating multimedia content. We can assist in developing engaging and interactive materials, including videos, eLearning modules, and other multimedia formats, to enhance the learning and communication experience.

What types of documentation does TimelyText specialize in?

TimelyText is versatile and can handle a wide range of documentation types, including user manuals, technical guides, standard operating procedures, training materials, marketing collateral, and more. We tailor our writing service to meet the specific documentation needs of each client.

What makes your writing service different?

In addition to employing high-quality, expert writers, we focus on working with high-quality people right here in our community. We’ve watched some of our favorite associates go from entry-level writers to completing their first case studies, all the way to leadership positions where they manage documentation for large corporations. There’s no better feeling than watching a TimelyTexter reach their personal and professional goals!

Our Featured Clients

You need an auditory component, you need a visual component, and then you need things that, I think TimelyText has quite a bit of expertise, is developing a curriculum based on what is trying to be accomplished. The pain-point that TimelyText solved for Kymanox is having very professional, very experienced learning and development experts to weigh in and develop a curriculum that starts to look more like playing a video game than the worst-case scenario, which is you’re stuck reading a pile of SOPs. What TimelyText is able to do is tap into their network and bring in the most relevant people, the most relevant experts. You’re only as strong as your network, and TimelyText’s network has proven strong thus far … TimelyText has been a valuable partner for Kymanox.

TimelyText was able to provide us with the kind of people who could sit with our engineers and translate for them, into real language. … They were able to add value and ask the right questions to put themselves in the shoes of the user, which is exactly what we wanted to help develop better documents. It was an additive thing for me; it was not just our engineers helped rewrite the documents, but the folks from TimelyText that we had working on the project were able to make them better than we would be able to ourselves.

TimelyText is quite simply the best. They are great people who truly value relationships, and they’re my go-to spot for sourcing quality talent.

I’ve been fortunate to work with them in many capacities and am ashamed I’ve not done this previously. TimelyText is a staffing company but not your average ‘people mill.’ They actually know the folks they bring to your door. As a lead and manager I worked with them to build a team’s capability. As a vendor I’ve provided services to a client of theirs, and, I’ve been on their staff as a consultant to one of their many clients. Every person that came from them was a fantastic skill fit, which puts the exclamation point behind this next sentence. They take the time to get to know their customers and understand their needs – and they also REALLY know business holistically or they’d not be able to hit the mark so regularly. As a vendor to a customer of theirs, they stayed in touch with me weekly to make sure I was taking care of them in a way that was TT-approved. Outside of doing a favor for their client TT received nothing from this. THAT’S customer service. Positively outrageous customer service too. As a consultant, they’ve only brought me leads that were perfect for me. NO TIME WASTED. 5 rock-finger rating.

I have been really pleased with the TimelyText team. They have never disappointed. Whether it was staffing that they have sourced or project-based work they have delivered, they have not disappointed. I think one of the strongest testaments to the quality of staff they have sourced for us is the number that have been subsequently offered full-time positions.

With TimelyText’s attractive rates, talented resources and strong commitment to success, the staff at TimelyText was able to help us meet our training and documentation needs. We were implementing a large, complex application and TimelyText was able to deliver high-quality and comprehensive training materials to ease the transition.

I originally worked with TimelyText when I was a Documentation Manager at Nortel Networks. They helped staff my department with highly qualified technical writers. They have an innate ability to handle complex project initiatives for all types of technical writing venues, able to effectively dissect the task at hand, while retaining a keen focus on the underlying requirements. Both Ronnie and Adrian are highly qualified professionals with a broad knowledge base and exceptional analytical skills. They facilitate strong relationships with stakeholders and peers, and are very enjoyable to work with.

Abrigo first partnered with TimelyText in 2019 when we began investing in professionally developed materials to train our clients on how to use the Abrigo software solutions. TimelyText provided us with two instructional designers who joined us first as contractors and then moved to full-time employees as we saw the value in their work. They continue to be integral members of our Implementation team. When a need arose last year to formalize product guides for some of our business lines, we again reached out to TimelyText for support because of their expertise in technical writing.

Our partnership with TimelyText has enabled us to serve our own clients more effectively, and we continually get positive feedback on the quality of the content. I also love that our “content shared services team” are constantly growing themselves in the latest trends in adult learning. They bring that passion to us so that we can better serve our clients.

TimelyText has been a dependable and responsive vendor for Allscripts Education Services. Their highly skilled professionals have helped us produce high-quality eLearning for our clients. They screened candidates to ensure we interviewed only the best. I would recommend TimelyText for other learning organizations as a vendor of choice for instructional design resources.

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Whether your company is introducing a new product or updating legacy systems, need data sheets or operation manuals, white papers or mail-out cards, ensure that high-quality documentation is delivered consistently and on time using the technical writing process perfected by Springwood Marketing in the Woodlands, Texas.

Springwood Marketing boasts multiple in-house technical writers and editors–proficient in industry standard publishing tools–with superb experience producing a variety of document types for an array of media outlets across multiple industries–including manufacturing, environmental, health and safety, energy, oil & gas, engineering, law, and insurance markets.

About Our Technical Writers

The staff at Springwood Marketing offers more than a decade of experience in technical writing and editing. We are capable of writing and editing all technical materials, as well as providing diagrams, suitable and acceptable for any intended audience. Our experts will work closely with you and become familiar with your company’s specific products, terminology, and complex processes and procedures, so we are able to achieve the best results for your business through a strict compliant approach.

Attending an event or trade show soon? In addition to creating all of the literature necessary for professional presentations, we will also design booths and display graphics.

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Springwood Marketing offers technical writing services to clients in Houston, The Woodlands, Texas, Across the United States, Canada, and the United Kingdom. Contact us directly to schedule a complimentary consultation.

Whether used in the area of manufacturing, O&G, safety, or engineering, data sheets allow companies to efficiently inform their customers about the performance of a specific product, its technical characteristics, as well as describe how and when to use the product; they can also be used for internal communication and understanding.

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Marketing What Is Technical Marketing, and How Should You Use It?

What Is Technical Marketing, and How Should You Use It?

Matthew is a marketing expert focusing on the SEO & martech spaces. He has written over 500 marketing guides and video scripts for the WebFX YouTube channel. When he’s not striving to put out some fresh blog posts and articles, he’s usually fueling his Tolkien obsession or working on miscellaneous creative projects.

Back in college, I always expected to go into the technical writing field when I graduated. I took a couple of different technical writing classes, and my LinkedIn description for the longest time included the phrase “Prospective technical writer.”

Of course, I ended up getting a job as a marketing writer instead, and here we are. But there’s more overlap between my expected job and my actual job than you might think. That overlap comes down to an area called technical marketing.

Technical marketing can be very important, especially for businesses in more, well, technical industries. But what exactly is technical marketing, and why does it matter? That’s what we’ll cover on this page. We’ll go over the following topics:

What is technical marketing?

What’s the benefit of using technical marketing, types of technical marketing.

Best practices for technical marketing

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Technical marketing includes any kind of marketing materials that focus on detailed, technical elements of a product or service.

Whereas regular marketing might focus on more introductory concepts that the average person could understand, technical marketing dives right into the nitty-gritty of the thing, using lots of industry jargon and complex language.

It might seem like technical marketing is counterintuitive because it could just end up confusing people. And it’s true that technical marketing isn’t always the appropriate route, but there are cases where you should use it.

In many cases, your leads will already know a lot about your industry, so they don’t need you to break down basic concepts for them — they need you to demonstrate your expertise and talk to them in detail about your offerings.

This is especially true in business-to-business (B2B) industries, but it can also happen for business-to-consumer (B2C) companies.

Technical marketing can take many different forms, depending on your industry and your audience. Sometimes, you might use technical marketing in regular marketing materials like website articles.

Other examples of places you could use technical marketing include:

Instruction manuals
Software programs
Detailed help articles
Product diagrams

These are all areas where the subject matter will only be useful if you get into the technical details. If you’re trying to assemble an electronic product, you don’t want to feel like you’re reading a top-of-funnel blog post — you want language that makes it clear exactly what you need to do.

4 best practices for technical marketing

So, what does it take to create a good technical marketing strategy? How can you do technical marketing the right way?

Below, we’ll cover four best practices for using technical marketing, including:

Know your audience
Be an expert in your industry
Blend technical and marketing elements

Keep reading to find out more about each one!

1. Be concise

The first thing to get right when creating technical marketing materials is to be concise. This isn’t the type of marketing where you should use lots of flashy words or vague statements — technical marketing should be streamlined and to-the-point.

When people engage with technical marketing, they’re not doing it to hear generalized statements about the quality of your products or services. They’re there to learn very specific information about how to do very specific tasks.

You know when you look up a recipe online, and you get annoyed by having to scroll through someone’s whole life story before you can find the list of ingredients? That’s what it would be like for your audience if you were to fill your technical marketing with fluff instead of getting down to brass tacks.

Don’t let your marketing be like those recipe pages!

2. Know your audience

This is kind of a cardinal rule for marketing in general, but it’s especially important when using technical marketing: Know thy audience. Here’s the thing with technical marketing — it’s essential to know exactly how much knowledge your audience has about the topic at hand, as well as what knowledge they don’t have.

You don’t want to overestimate or under estimate your audience. If you overestimate them, you’ll end up throwing a level of jargon and detail at them that they’re not equipped for, which will quickly overwhelm them. But if you underestimate them, you’ll come off as though you’re talking down to them.

It can be easy to err too far in one direction or the other when using technical marketing, so be sure to really nail down whom you’re writing to when you create technical marketing materials. You can do that by looking at existing customer data and straight-up asking your customers what they’re looking for.

3. Be an expert in your industry

Expertise is always good to have when creating marketing campaigns. But it goes up to a whole other level with technical marketing.

That’s because with technical marketing, your audience often also has expertise in — or at least in-depth knowledge of — the subject matter. They already know enough about your industry that they’ve now worked their way down to advanced technical knowledge about it.

In other words, technical marketing requires you to be an expert among other experts. You must maintain a much deeper knowledge of the subject matter than your audience if you want them to continue to listen to you. For that reason, make sure you’re always learning more about your industry and staying ahead of the curve.

4. Blend technical and marketing elements

At the top of this list, I noted how your technical marketing should be a lot more concise than other types of marketing. And that’s true. But having said that, bear in mind that it is still marketing . That means that while you should avoid inserting a bunch of fluff, you can still include certain marketing elements.

So, how do you do that? While you might be communicating detailed, jargon-filled information, you can still choose things like what tone you use, what word choice and phrasing you implement, and how you tie that technical info back to your business.

By optimizing your technical marketing to fit your brand, you can ensure that it’s still doing the vital job of leading people toward becoming leads or customers.

We foster and form long-term partnerships so that your business has long-term results .

Get help with your technical marketing from webfx.

If you need a helping hand with your technical marketing strategy — or any other type of digital marketing — one of the best things you can do is seek help from the experts. And you won’t find better experts in the marketing world than WebFX.

With over 28 years of marketing experience, WebFX has all the expertise you could ask for, and we want to use that expertise to help you optimize your marketing. If you’re interested in partnering with us for our digital marketing services , just give us a call at 888-601-5359 or contact us online today!

WebFX is a full-service marketing agency with 1,100+ client reviews and a 4.9-star rating on Clutch! Find out how our expert team and revenue-accelerating tech can drive results for you! Learn more

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What is Technical Marketing?
What’s the Benefit of Using Technical Marketing?
Types of Technical Marketing
4 Best Practices for Technical Marketing
Get Help with Your Technical Marketing from WebFX

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Home › Best Writing Services in 2024 › Best Technical Writing Services in 2024

Best Technical Writing Services in 2024

Become a Certified Technical Writer

In the evolving landscape of the digital age, the need for clear and effective technical documentation has never been greater. As more products and services leverage technology, the onus lies on businesses to provide precise user manuals, software documentation, and reports that guide users seamlessly. However, not every organization has in-house technical writers, leading many to rely on technical writing services to meet these demands. With many choices available, how do you select the best technical writing company?

Best Technical Writing Services

When I talk about meeting technical writing needs, I’m talking about top technical writing companies or platforms that support businesses in producing technical content. These services often come equipped with a team of professional technical writers who are well-versed in breaking down complex jargon into digestible information.

Employing a dedicated service for your technical writing tasks means accessing a pool of experts who understand the intricacies of technical communication. These writers are adept at creating clear, concise, and user-friendly documentation, ensuring users can navigate and utilize your offerings.

Technical Writer HQ

A hub dedicated to technical writing, Technical Writer HQ is a unique space in the freelancing landscape. With an exclusive focus on technical writing opportunities, the platform sidesteps the usual cacophony of general job boards, offering a streamlined path for employers to discover specialized writers.

However, employers searching for a wide array of skills and pricing options may find the platform somewhat restrictive compared to all-purpose freelance websites. But if you need technical writers, it’s a fantastic start.

The specificity of the job board means that employers interact only with specialized candidates
Jobs can be posted in less than a minute
The site’s focused nature accelerates hiring by reducing time spent screening unrelated candidates

Technical Writer HQ operates on a fee-free basis for job postings.

WriterHire distinguishes itself as a specialized platform catering specifically to technical writing needs. With a focus on connecting businesses with expert technical writers, WriterHire ensures that complex technical content is transformed into user-friendly documentation. Their service is particularly valuable for companies needing precise, clear, and effective technical documentation, ranging from user manuals to product guides.

Access to a curated pool of skilled technical writers experienced in various industries
Emphasis on creating clear, concise, and user-friendly technical documentation
Direct collaboration with writers to ensure tailored content that meets specific business needs

WriterHire offers competitive pricing, which varies based on the complexity of the technical content and the expertise of the writer. Clients can request custom quotes for their specific projects to understand the costs involved.

Content Euphoria

Diving into the intricacies of technical documentation, Content Euphoria exemplifies excellence. Their promise lies in merging technical depth with accessible writing, ensuring that even the most complex products are easy for end-users to grasp.

A dedicated portal for client-writer interactions
AI-assisted review systems for consistent quality

At Content Euphoria, the cost for LORs varies from $12 to $20, depending on the deadline and the word count.

360 Ghost Writing

Bridging the divide between technical expertise and creative writing, 360 Ghost Writing offers a unique blend. They ensure that while the content is technically accurate, it’s also engaging to read.

Industry-specific technical writers
Turnkey solutions for various content needs

Reach out for a quote.

With a name synonymous with professionalism in writing, ProWrite upholds its reputation by delivering top-notch technical documentation tailored for businesses of all scales.

A vast database of pre-created technical content templates
Real-time collaboration tools for swift edits and feedback

Must get in touch for precise pricing.

As one of the industry stalwarts, Cherryleaf has been a trusted partner for many businesses over the years. Their emphasis on continued learning ensures they’re always updated with the latest tech and communication trends.

Comprehensive training programs
Specialized tools for creating interactive documentation

Custom plans for specific industry needs.

Content Whale

Embracing the vast ocean of technical content, Content Whale brings a fresh approach. Their commitment to quality ensures that businesses always receive the best version of their documentation.

Rigorous quality checks before content delivery
Specialized writers for niche industries

Average of $18 per 1,000 words for an article. Reach out for extra information.

Verblio stands out with its unique crowd-sourced approach to technical writing. Leveraging a vast pool of talented writers ensures a diverse and rich perspective on every project.

A platform that connects businesses to multiple writers
Quick turnarounds due to a collaborative approach

$160 per 1,000 words. Can arrange to get monthly content writing services.

How to Choose the Best Technical Writing Services

With so many content writing services vying for your attention, making an informed choice is crucial. Start by identifying your exact needs. Are you launching a new software product requiring comprehensive documentation, or are you looking to enhance existing technical content? Your requirements dictate the service best suited to you.

Another pivotal factor is the expertise of the writers. These aren’t just any writers; a professional technical writer understands the nuances of your product and knows how to communicate it effectively. Always ask for samples or case studies to gauge the quality of their work. So, when choosing a technical writing service, prioritize those that align with your business ethos and objectives.

Frequently Asked Questions (FAQs)

Here you’ll find the most frequently asked questions and answers about technical writing.

What is technical writing?

Technical writing, often crafted by a skilled technical writer, encompasses the creation of user manuals, technical reports, software documentation, and any content that explains a product’s or process’s intricacies. Whether software applications or hardware documentation, a professional technical writer is crucial in making complex information accessible.

How do technical writing services differ from regular writing services?

Technical writing services specialize in producing technical content that demands an understanding of both the subject matter and the art of simplifying complex topics. A technical communicator possesses these unique communication skills to explain intricate details in an easy-to-understand manner. On the other hand, regular writing services might focus more broadly on content types like digital marketing or general articles.

Why is professional technical writing crucial for businesses?

Professional technical writing ensures that users can easily understand and operate a product or service, enhancing customer satisfaction and reducing support costs. A proficient technical writer bridges the gap between intricate products and end-users, ensuring clear communication and minimal misunderstandings.

Do all technical writing companies offer documentation services?

While many do, especially those where the primary role of the technical communicator is to create extensive documentation, it’s essential to confirm with the specific company if API documentation or other technical writing tasks are within their purview. Always clarify if it’s a primary requirement for your business.

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What Is Technical Writing?

What is technical writing, and how does it fit into your content marketing strategy? Businesses with specialized products and services typically need to hire technical writers to create customer-friendly documents.

One motivating factor for this is that you can reduce support costs and enhance the client experience through easy-to-follow guides and manuals.

Simplifying sophisticated concepts for audiences of different knowledge levels is a specialized task. Technical writers transform material often considered dry into engaging content that informs, attracts, and retains customers.

Technical writers apply their deep understanding to convey complex information to a defined audience. They write user guides, case studies, white papers, blogs , marketing materials, and other types of content.

Here’s everything you need to know to incorporate technical writing into your content marketing strategy, including where to hire technical writers and the types of content they generally create.

Technical Writing vs. Business Writing

What distinguishes technical writing from business writing? Technical writing is a subset of business writing focused on tech products, services, information, and ideas.

This type of writing is unique because the writer needs specialized knowledge of the industry, product, or service they are writing about. So, technical content tends to be a lot more hands-on than general business writing.

A technical writer needs a comprehensive knowledge of the tech. They should be able to speak to what it does, its applications, how to leverage its features and benefits, and how to avoid common pitfalls in use or implementation.

The job of the technical writer is to ensure that less technical readers understand the information. This requires savvy translation and communication skills.

Technical Writing Examples

Marketers often ask, “What is technical writing, exactly?” Here are some specific examples of technical writing:

User guides and manuals
Installation guides
Troubleshooting guides
FAQ sections
API documentation
White papers
Case studies
Technical reports
Technical specifications
Design documents
Test reports
Training materials
Online help systems
Journal articles
Research papers
Grant proposals
Medical package inserts
Patient information leaflets
Informed consent forms
Product descriptions
Service level agreements
Standard operating procedures
Annual reports
Business plans
Marketing materials for specialized and technical content
E-learning content

Below is a deeper look at a selection of these content formats. The ones most relevant for your business will depend on your industry and products.

User Guide and Manuals

The most recognized form of technical writing, user guides and manuals provide step-by-step instructions on effectively using a product. From smartphones and coffee machines to software applications, well-crafted user guides and manuals increase customer satisfaction and reduce customer care inquiries.

FAQ Sections

An FAQ section provides a buffer that protects customer care from some of the most common user questions. Technical writers can help companies organize these sections to address customer concerns and provide straightforward answers that help users troubleshoot or understand a product or service.

API Documentation

For software developers, API documentation offers guidelines on effectively using and integrating with a software’s application programming interface. This documentation facilitates seamless interaction between software components, helping developers create robust and efficient applications.

White Papers

White papers are in-depth reports on specific topics, often used in the tech and business sectors. They provide a detailed analysis and present findings, often proposing solutions to a particular problem.

Technical Reports

Technical reports comprehensively account for a particular research or project, detailing the methodology, findings, and conclusions. These reports simplify and organize complex ideas so others can understand the discovery and follow the project or experiment’s progress.

Online Help Systems

Online help systems are embedded within software applications to guide users through installation and operation. Whether through tooltips, pop-up windows, or interactive guides, these systems provide real-time assistance, making the user experience smoother and more intuitive.

Standard Operating Procedures (SOPs)

A cornerstone in industries like manufacturing and healthcare, SOPs provide detailed instructions on performing specific tasks or operations to ensure consistency and safety. They meticulously outline the steps for specific tasks or operations, so workers know what to do.

While distinct in its purpose and format, each document shares the common goal of making complex information understandable and actionable for its target audience. Whether you’re a consumer, a professional, or a tech enthusiast, technical writing makes it easier to use the products and services in your business and life.

Skills To Look for in Technical Writers

Technical writing is a specialized field. The right writer needs the technical knowledge to understand your product, software, or service, plus the communication skills to translate that information into an audience-appropriate document.

Here are the skills you want to see when you hire technical writers.

Technical knowledge

Collaboration

Audience insight
Digital tools
Critical thinking

A good technical writer needs to convert technical information into simple, readable, and error-free content for readers. They should provide samples with the correct style, tone, and format for your specific technical documents.

Research skills are essential to solid technical writing. Technical fields evolve constantly, and each audience needs to be addressed according to their understanding and perspectives. Skilled technical writers have strong research skills.

Technical Knowledge

Many technical writers have a passion for technology or have worked in the field before becoming writers. A sound understanding of the underpinnings of the systems or concepts they write about allows them to craft easy-to-read documents that consumers and others can digest.

Technical writing often involves collaboration. For example, if they are writing a guidebook or user manual, they may collaborate with the development and marketing teams during the project. In addition to being skilled writers, they need communication, listening, planning, and organizational skills to collaborate effectively.

Audience Insight

Understanding the audience and tailoring the document to their level of understanding and skill is essential to effective technical writing. Writers must demonstrate an ability to identify what the target audience wants to know and deliver accordingly.

Digital Tools

Technical writers use digital tools to create and deliver user-friendly documentation. Some of the top tools include:

Word processing software
Version control software, such as Git or SVN (Apache Subversion)
Documentation generation software, such as Document 360 or Adobe FrameMaker
Screenshot and screen recording software
Image editing software
Collaboration tools

Using the right digital tools allows technical writers to create, track, deliver, and update documentation.

Empathy allows a technical writer to convey information that resonates with readers . This ability to see from the reader’s perspective helps them craft informative, user-friendly, and relatable content. This human touch can make technical documents more accessible, reducing user frustration and enhancing user experience.

Critical Thinking

Technical writers often encounter complex topics that require a deep understanding and the ability to distill them into straightforward, concise, and coherent content. This requires them to analyze information, determine its relevance, and present it logically and systematically. Critical thinking helps them organize and deliver information so it’s easy for the target audience to comprehend.

How To Hire Technical Writers

Hiring a technical writer is about more than finding someone who can write. You need a professional who can translate complex technical jargon into understandable content. Here are insights to help you hire technical writers.

Types of Technical Writers

The first step in hiring technical writers is identifying the type you need. In addition to the categories below, technical writers are classified by level of experience, area of expertise, and type of projects they work on.

Some technical writers may specialize in writing documentation for a particular industry, such as healthcare or SaaS. Others may specialize in writing a specific type of documentation, such as user guides, marketing materials, or white papers.

Most companies find technical writers with knowledge of their industry. Other project-based specialties include:

Software writers create user guides, installation guides, and reference manuals.
Hardware writers draft user manuals, assembly instructions, and service manuals.
Medical writers write package inserts, patient information leaflets, and informed consent forms.
Scientific writers develop journal articles, research papers, and grant proposals.
Engineering writers create technical specifications, design documents, and test reports.
Web writers craft documentation for websites and web applications, such as user guides, help documentation, and training materials.
Information developers write user guides, white papers, and case studies.
Technical trainers develop and deliver training programs.

By creating clear, concise, and accurate documentation, technical writers help customers use your products and services effectively, reducing support costs and improving customer satisfaction.

How To Find Technical Writers

Finding the right specialized talent can feel like searching for a needle in a haystack. Aside from the most obvious avenue of posting a job online, here are several ways to connect with writers with the requisite skills and who align with your organization.

Consider Freelancers

Whether you need a full-time staff member or a few projects a month, experienced freelancers with portfolio projects in your industry can be a great place to find the expertise you need. Freelancers may cost more per project, but they come with flexibility. You may develop a relationship and hire them full-time or work with a freelancer while searching for someone who wants employment.

Look for Current Employees With Strong Writing Skills

If you have people in-house with technical expertise and strong writing skills, ask if they want to add technical writing to their repertoire. You can nurture them with the training they need to transition to a technical writer position.

Work With a Content Writing Agency

The most straightforward way to find outstanding technical writers is to work with a content-writing agency that has already vetted them , like ContentWriters. You can have the work you want done at any scale you need. Account managers will oversee the process and manage the writers and editors for you.

Technical Writing Plays a Vital Role

Technical writing is a specialized skill requiring technical knowledge and well-developed communication skills. At its core, it’s about conveying complex information in a clear, concise, and accessible manner.

Writers with the right balance of audience insight, industry knowledge, and writing experience aren’t always easy to find. If your business needs technical writers, we can help.

Our hand-picked writers are specialized experts in their fields. When you work with us, you gain more than access to a writer. Your point of contact is an account manager who guides you through each step of the process. An editor and a proofreader review each project, and revisions are always included.

Whether you need a single technical document or several each week, we have the expertise and capacity to meet your needs. Connect with our team today and get started.

This article was originally published on June 30, 2020, and was updated on November 8, 2023.

Joan Weisman’s strong research skills, SEO knowledge, adaptability of style and voice, and passion for staying current make her an asset for freelance web content, SEO, and copywriting.

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Technical Writing Services

Technical content by expert writers that stands up to scrutiny.

If you’re a small business, SEO and content marketing agency, or even an enterprise-level company, Writing Studio’s technical writing services will help you streamline your content needs.

Become an authority

Beautifully written technical content can help your company become an authority in your industry.

This leads to an increase in engagements and can help position your company as a thought leader. Once you position yourself as a market leader, it can be exceedingly difficult for your competitors to catch up.

Provide value

When your readers have a problem or question about the topic of your technical content, you can provide a lot of value to them by offering answers.

Whether they come to your website from a search or directly, this helps to position your brand positively in the minds of your customers.

Increase organic traffic

Great content helps drive organic traffic to your website, and the best part is that you don’t have to pay for it.

While there is an initial investment required to produce content, it pays off in the long run if it ranks highly in searches and drives significant traffic to your website.

Trusted by over 500 clients, including…

Working with Writing Studio was great

“Working with the Writing Studio was a great experience. Philip is responsive and his team did a great job writing content that was relevant and backed by credible sources. Definitely keeping them in mind if we need more content down the road.”

Lucky to have found Writing Studio

“I have had an outstanding experience working with Writing Studio and I will continue to use them… They are able to churn out however many articles we need without there being any drop in their high quality. Highly recommended.”

What’s included?

100% original.

Technical content must be completely original, or it will fail to rank high and be read by your target audience.

One of the top ways Google determines search rankings is the originality of content, so it is important to make sure your content is 100% original.

Expert writers

Google also takes into account the author of the content and determines if they are an authority or not based on the writer’s qualifications.

All our writers have a minimum of a Bachelor of Science (BSc) and typically have a Master of Science (MSc) or PhD level of education.

Delivered on time

Writing Studio offers a 7-business-day turnaround for our technical writing services.

This means that if you place a content order and make your payment on Monday, you will receive your articles the following Wednesday. We can also finalize any revisions that you request within 48 to 72 business hours.

Edited and proofread

Technical content has to be 100% error-free, which means no spelling, grammar, or punctuation errors.

If it does contain errors, then this can make your company look unprofessional and result in a loss of user trust in the content that they are consuming.

CMS-friendly content

Whether you use WordPress or any other content management system (CMS), we will deliver content to you that can simply be copied and pasted into your CMS.

No more having to reformat content – we are a tech-savvy bunch, so we know how to correctly format all of your content, so you don’t have to.

Fact-checked

During the content-writing process, we ensure that your articles are 100% accurate and all facts are backed up by well-cited evidence from original sources.

We understand how important it is for you and your readers that your content is completely factual, so we double-check all sources.

How it works

The first step is to get in touch with us and tell us more about what content you want to be produced.

Are you looking to build a library of technical articles? Produce ebooks to share with your customers? Or start a new blog?

Letting us know what type of content you are after will help us develop a plan for you.

Step two involves our founder, Philip, reaching out and discussing your content needs with you. He will go over all of the technical writing services we provide and talk you through our pricing structure.

Typically, a new client will choose to order a batch of articles, blog posts, or e-books within a total word budget of 10,000 to 20,000 words. Writing Studio sells writing bundles with lower prices for the more words you order.

Regardless of which package you choose to order, we will present you with a detailed quote before any work commences.

The next step is to confirm the specifications of the content you want to be produced. If you have a list of topics and brand guidelines for us to use, that’s great, or we can provide you with a list of topics to cover based on keyword research for you to choose from.

Once we figure out specific topics and the number of articles, we will send you an invoice for your order, which can be paid by either PayPal or credit card. Once we receive payment, we will begin writing your technical content.

Finally, when we have completed your content, you will receive a warm and friendly “new articles” email in your inbox with your high-quality content.

Depending on your order, we can deliver fresh content once a week, once a month, once every fortnight, or whatever your preferred schedule is.

We want you to be in control and know exactly when to expect articles. At this point, should you have any feedback to provide or questions, we’ll gladly help accommodate any changes so that you’re completely satisfied.

Why Writing Studio?

Publishing technical content on your website in the form of articles, blog posts, or ebooks is a great way to share important information with your customers in an easy-to-understand way. For example, you can publish and share with your customers user manuals for your products in the form of an ebook. Well-researched and well-presented technical content will help you become a hub of industry information, and this helps to position your company as an authority within your industry.

The problem with some technical content is that writers simply copy and paste existing content, slightly change it around, and then publish it as if they are providing brand new information. Worse yet, sometimes companies publish technical content that is inaccurate! Taking shortcuts with your content like this reflects poorly on your company and can reduce your authority within your industry.

That’s where Writing Studio comes in. By working with us you can tap into our network of expert writers who all hold academic qualifications and have many years of technical writing experience. They will write engaging, factual, and original content that will help you become an industry authority and provide your customers with valuable content to solve their problems and answer their questions. We know hiring specialist writers can be a big investment, which is why we work with you until you are completely satisfied with our work.

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For people who take the unbelievably complicated things that scientists and engineers devise and make it understandable for non-technical people.

What's the best way to break into tech writing for a digital marketer with a journalism degree?

I'm currently a Digital Marketing Specialist with about five years of experience. These days I mostly optimize content for SEO, manage my organization's website via CMS, send/manage/maintain lists and segments in our email marketing platform and present analytics.

In college I majored in Journalism & Mass Communication. However, I haven't done much actual writing over the last five years outside of an occasional blog about leisure/travel or editing health insurance documents. My first marketing job was for a hazardous waste company at which I wrote blogs and an e-book on a variety of odd topics. Prior to that I had an editing internship and wrote articles for free at Bleacher Report.

I clearly have some writing experience and generally consider myself a tech-savvy person, but whenever I see tech writing jobs I feel unqualified.

My question, I guess, is: How can I break into the field? Whether it be tips on how to present my previous writing experience or how I can make myself a more qualified applicant, I'm all ears.

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Home » Best Technical Writing Courses 2024 | Reviews and Pricing

Best Technical Writing Courses 2024 | Reviews and Pricing

Become a Certified Technical Writer

We rated Technical Writer HQ as having the #1 technical writing certification.

Become a Certified HR Manager

Table of contents.

Do you want to develop a technical writing career? Getting the proper technical writing skills and picking the industry you want to specialize in is challenging. Fortunately, there are several fantastic technical writing courses out there that can help you level up your career.

But how do you pick a technical writing course that’s perfect for you without wasting precious time and money? In this article, we’ll go over what technical writing is and the best technical courses for your buck that you can do in 2024.

Let’s dive right in.

Best Technical Writing Courses for Technical Writers Today

While technical writing can take years to master, you can improve your technical writing skills by doing online coursework. Technical courses teach you how to write, format, and develop better documentation.

To quickly gain popularity in your industry, it’s always best to get some certificate courses under your belt. While having a business communication degree may help you, getting some industry-specific technical certificates will boost your professional development. The more technical courses you finish, the better it is for your career.

Consider doing the following technical courses to develop a stronger portfolio.

1. Technical Writer HQ

Technical Writer Course by Technical Writer HQ

Technical Writer HQ offers the Technical Writing Course that’s great for beginners and advanced writers alike. It’s a well-rounded program making it our favorite one.

Not only does the program teach you the fundamentals, but it also puts them to the test with practical exams to ensure what you learn isn’t just theory.

Some aspects that the program covers are:

Document formatting
Document design
API writing
FAQ & release note writing
Writing white papers
Audience analysis

You can make progress at your own pace and after finishing the course, you get your certificate.

The curriculum is by Josh Fechter, founder of Squibler, a writing and publishing software. With more than ten years of experience as a technical writer, the program offers everything Fechter learned in his career in a comprehensive and educative package.

To learn more, visit Technical Writer HQ .

How Much Does the Technical Writer HQ Course Cost?

You can get the One Week Technical Writing Course for $299.

Who Should Take the Technical Writer HQ Course?

The program is well-rounded, making it suitable for writers from different experience tiers. Additionally, since the program manages to pack everything you need in a single week, it doesn’t require expert time management on your end. You can take the course if you’re running short on time but feel like improving your knowledge and if you have extra free time.

2. Certified UX Writing Course

UX Writing Certification Course by Technical Writer HQ

The UX writer course from Technical Writer HQ allows you to unleash and nourish your technical writing and content design skills. With this UX writer course, you can gear up your technical writing skills required for a UX writer’s role and learn the fundamentals of technical writing so you may refer to yourself as an expert technical writer.

This specialized course is not just a video course. It also includes steps to prepare your portfolio through its 10+ capstone projects that you can use later to showcase your talent and technical UX writing skills to potential recruiters and clients.

How Much Does the UX Writing Course Cost?

You can get lifetime access to the course with a one-time payment of $499.

Who Should Take the UX Writing Course?

This course is a perfect choice for anyone who’s not just looking to master technical writing skills but also looking to become a specialized UX writer. This course is an all-in-one course that teaches you the fundamentals of UX writing and also provides capstone projects as homework to work on to build your portfolio. Anyone looking to jump into UX writing, nourish the skills, and become even better at it must join this UX Writing Certification Course.

To learn more about the course, explore UX Writing Certification Course at Technical Writer HQ.

3. Society for Technical Communication (STC)

The Society for Technical Communications is a member-based group of technical communicators and technical writers. It’s one of the oldest and largest associations of its kind and dedicates to helping advance the field of technical communication.

As a technical association, the STC offers several online courses and certifications. If you have the experience, you can opt for the STC’s three-tiered professional certification, including a Foundation, Practitioner, and Expert certification.

If you want to learn, you can check out the various online courses on the STC website. STC members can check live online classes that take place on specific dates. They often cover topics related to technical writing, technical communication, and even things like public speaking, leadership, and more.

The STC offers six CEUs that help fulfill the continuing education requirement for CPTC. However, there are some strict requirements you have to adhere to.

You can learn more about the technical writing courses at the Society for Technical Communication .

How Much Does the Society for Technical Communication Course Cost?

The price varies on your membership tier. A single course costs $375 for STC Members, $300.00 for STC Gold Members, $295 for STC Student Members, and $595.00 for Non-Members.

Who Should Take the Society for Technical Communication Course?

SOC has many courses for beginners and experienced technical writers looking to brush up on their writing and communication skills, but they are pricier than other online courses. Due to the course quality (and pricing), SOC courses are for people serious about their writing careers and perfecting different writing types of technical documentation.

Keep in mind that participants must always log in for live sessions and complete around 3-hours of homework per week. If you’re not currently residing in the United States, all courses are in Eastern Standard Time (EST).

4. Udemy Technical Writing Courses

Udemy is a well-known library of courses where you can find online technical writing resources for practically any industry.

You will find countless courses on the correct writing process and things like technical document design, proofreading, and other writing-related content. It’s important to single out the courses for good technical writing.

For example, this course is for new technical writers. It focuses on the basics and fundamentals of technical writing and editing. It’s a complete starter course that also delves into the right way to develop a technical document template and how you can write your first user guide.

Furthermore, the syllabus focuses on teaching you proper headings, revising, and formatting.

Enrollment in the course is straightforward since it’s a self-paced program; however, you will need a Windows PC and Microsoft Word and Excel (2007 or 2010). The award-winning course costs $199.99, but you may be eligible for a discount.

You get access to 107 lectures, 22 exercise sheets, 22 solution sheets, and 36 quizzes. You’ll also get six PDF e-books, 40 PDF supplement documents, and a final assignment that the instructor personally reviews.

You can also find other writing courses on Udemy .

How Much Does the Udemy Course Cost?

Courses range from $11.99 to $199.99 on Udemy. Additionally, Udemy often has discounts, so it’s a good idea to find classes you want to take and keep an eye on them if the current price isn’t right for you.

Who Should Take the Udemy Course?

With many courses and affordable pricing, Udemy technical writing courses are perfect for people running on a budget but still want quality technical writing education. Although a schedule does exist, you can be more flexible with your timing than on other platforms.

Most Udemy courses provide essential knowledge, making them great for writers looking to scratch the technical writing surface.

5. Coursera

Coursera is another massive platform with many courses on different subjects. On the site, you can find various courses developed by individuals, organizations, and even universities.

While you’ll find plenty of technical writing courses on Coursera, it’s best to start simple.

For example, this course offered by the Moscow Institute of Physics and Technology is an excellent course for people looking to specialize in writing for STEM subjects. The course is free to enroll in, and you receive a shareable certificate upon completion.

The course’s deadlines are flexible, and it takes approximately 19 hours to complete. The program takes five weeks with 33 videos, countless reading material, quizzes, and more.

You can check other courses by visiting Coursera .

How Much Does the Coursera Course Cost?

General courses on Coursera are free. But remember that additional features such as specializations, certificates, or mentorship are behind a monthly paywall. Depending on the course, specializations can cost anywhere from $39 to $79 per month.

Who Should Take the Coursera Course?

Coursera is a great testing ground for writers who aren’t 100% sure about dedicating their time to technical writing. You can take courses for free, see if you like what you’re learning, and then invest further depending on the experience.

There’s a minimum risk if you don’t have much money to spare, but you still want to check if you got what it takes to be a technical writer.

6. Technical Course by Emphasis

Professional, Technical, and Career Training

Emphasis is a learning company dedicated to offering business-writing consultants and writing trainers. The site provides various resources, courses, and services to help writers and companies develop better writing portfolios.

Emphasis’ technical writing course is by a team of professional technical writers that are supposed to help communicate technical information. The program isn’t for freelancers but for in-house technical writing teams. Technical writers work in groups, so this can be a great program if you’re a part of one.

The company also offers in-house training at your company or remotely. On average, the course takes one day in total. The pricing depends on the organization and the number of people that require assistance.

You can learn more by visiting Emphasis’ technical writing course .

How Much Does the Technical Course by Emphasis Cost?

The pricing depends on whether you’re taking the class individually or as a team. For individuals, the price is $681 plus tax. The platform considers the team size, requirements, and other elements for teams, but the average price is $327 to $412 plus tax per participant.

Who Should Take the Technical Course by Emphasis?

Emphasis courses are suitable for beginners and experienced technical writers alike. Furthermore, Emphasis is excellent for companies looking to educate a team due to their tailored approach.

Instead of having team members take the test individually, they can grow as a team and apply the knowledge to benefit your company.

7. Fundamentals of Technical Writing by the University of Waterloo

Like most universities, the University of Waterloo offers individual courses that don’t require any entrance exam or prerequisites. You can opt for these courses at any time you want.

The Fundamentals of Technical Writing course by the University of Waterloo is a six-week-long course designed to cover all the basics of technical writing and editing. After the six weeks, participants have two weeks to complete the final exam that’s online and open book. Upon completion and passing the exam, participants will receive the certificate of completion.

Depending on your familiarity with technical writing, you can take the course at your own pace. That means you may be able to complete the course much faster if you have prior experience with technical writing. It’s best to take your time and learn as much as possible since it’s a paid course.

You can learn more by visiting the University of Waterloo’s Fundamentals of Technical Writing course page .

How Much Does the Fundamentals of Technical Writing Course by the University of Waterloo Cost?

You need to have Microsoft Word to start the course. Including all the resources, the course will set you back $190, plus any applicable tax.

Who Should Take the Fundamentals of Technical Writing Course by the University of Waterloo?

The course is excellent for individuals who prefer the college-style approach to education. Although not too expensive, the online technical writing course requires dedication, so it’s better to take this one if you’re serious about becoming a full-time technical writer.

The course explores many aspects of technical writing to be ready to engage if you want to get the most of what the course offers.

8. Online Technical Course by the Oregon State University

Similar to the technical writing course by the University of Waterloo, Oregon State University also offers a complete technical writing course. The online course covers the basics of technical writing, technical documentation types, writing styles, and how you can design technical publications, among other things.

You’ll get personalized instructor feedback on your chosen writing project. The course can run for up to four weeks and starts on specific dates, so it’s best to apply before the starting date.

You can learn more by visiting Oregon State University’s online technical writing course page .

How Much Does the Online Technical Course by the Oregon State University Cost?

The price is $425. It’s best to commit at least three to eight hours to the course per week.

Who Should Take the Online Technical Course by the Oregon State University?

This is another excellent program for beginners. This one stands out because you’ll learn how to write compelling technical copies and how your writing syncs with the UX. This can be valuable knowledge since you’ll often work with product developers as a writer.

Choosing the Right Technical Course for Your Career

Whether you’re writing technical reports for an organization or product user manuals, technical writing will require specific skills and knowledge. The best way to attain those skills is through completing writing courses.

That’s especially true if you’re starting your technical writing career. However, if you’ve spent some years in the field, you can still finish the courses above to strengthen your portfolio. Still, you should also look into some industry-specific certifications and courses.

Choosing the right technical writing course will always be about what industry you’re in and your writing style.

Frequently Asked Questions

Here are some of the most common questions about technical writing courses.

What is Technical Writing?

Technical writing is a form where you create content that’s easy to understand for the everyday user—translating technical jargon and complex information into easier and readable content so users can better understand their products and services.

There are many different types of products and services; therefore, there are various types of technical writing. Each type has another format, template, process, and structure. You may write FAQs for a technical website or end up supporting technical documents for research journals.

Common technical writing types include instruction manuals, user manuals, API documentation, financial documents, white papers, case studies, and more.

Most technical tasks usually depend on formatting, and that’s why using technical writing templates is essential. You can find various templates for inspiration for different kinds of technical online. It’s best to review some technical writing examples and samples and then work on your technical documents.

The field of technical writing is complicated because it requires writers to know the subject matter alongside having proper technical writing skills. In some cases, people prefer that technical writers should have direct or prior experience in the field to grasp the subject’s complexities. The technical writer needs to have a great understanding of the product or what it’s about.

As a result, if a technical writer doesn’t have the required technical writing skills, they have to work closely with the industry experts. It’s their job to keep professional communication channels between them and any expert they need to consult.

Excellent writing is not just about technical skills but also communication skills, years of experience, and overall subject knowledge.

Is technical writing a good career?

With many SaaS companies emerging every year, technical writing can be quite a fruitful career. The hardest part is finding initial clients who help you build a quality resume. But since not many writers (or SaaS companies in general) are familiar with technical writing and the required professional communication, it’s relatively easy to stand out if you have the proper knowledge and communication skills.

Are technical writing courses worth it?

Due to general unfamiliarity with technical writing across multiple industries, a quality writing course can be your gateway to a rewarding career. Although you should research before deciding on a program, technical writing courses are worth your time and money.

What are the qualifications to be a technical writer?

The qualifications for technical writers include A bachelor’s degree or certification in technical writing, communications, or a related field. You should also have experience as a technical writing intern.

How do I learn technical writing?

You can improve your technical writing skills and general business writing by taking a course on technical writing online or at a university. If you’re on the fence about learning technical writing, then I recommend you start with Technical Writer HQ’s certification to get a better understanding of the general technical writing process and audience analysis.

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2x wins “best content writing service” in 2024 martech breakthrough awards program.

2X's AI-Powered Content Creation Process Honored for Transforming B2B Marketing

MALVERN, Pa., Aug. 20, 2024 (GLOBE NEWSWIRE) -- 2X , the global leader in B2B marketing-as-a-service (MaaS) firm, has been honored with the “Best Content Writing Service” award in the 7 th annual MarTech Breakthrough Awards. This recognition, granted by MarTech Breakthrough , a leading market intelligence organization, highlights 2X’s innovative contributions to marketing worldwide.

2X's innovative marketing-as-a-service (MaaS) model, which provides managed services for B2B marketing, has revolutionized the industry. By partnering with Jasper in 2022, 2X integrated AI into its content creation process, achieving significant efficiency gains—reducing research time by 25%, writing time by 60%, and editing time by 50%. This integration also cut build time for most content types by 30-50%, enabling 2X to swiftly deliver high-quality content.

The use of AI has not only enhanced efficiency but also improved content quality, increasing client engagement and ROI. 2X’s focus on content upskilling, through comprehensive playbooks and training programs, has driven significant headcount growth, expanding the team to over 100 content marketers.

By categorizing its services into four key areas, 2X has designed targeted content strategies and campaigns, leveraging intent data and ABX principles for personalized audience engagement. This strategic approach, combined with AI-powered solutions, has positioned 2X as an industry innovator, delivering world-class services that resonate with clients seeking efficiency and effectiveness in their marketing initiatives.

"We are ecstatic to receive the 'Best Content Writing Service' award from the MarTech Breakthrough Awards. This recognition underscores our trailblazing MaaS model and our relentless dedication to content excellence," said Lisa Cole, Chief Marketing Officer at 2X. "Our partnership with Jasper and AI integration have transformed our processes, enabling us to produce high-impact content that drives engagement and substantial ROI for our clients. This award validates our team's hard work and our commitment to leading the industry with cutting-edge solutions to deliver unparalleled results for our clients."

The mission of the MarTech Breakthrough Awards is to honor excellence and recognize the innovation, hard work, and success in a range of marketing, sales, and advertising technology-related categories, including marketing automation, customer experience, performance marketing, AdTech, SalesTech, marketing analytics, content and social marketing, mobile marketing, and many more. This year’s program attracted thousands of nominations from over 15 different countries throughout the world.

About 2X 2X is a leading B2B marketing-as-a-service (MaaS) firm that helps marketing leaders achieve greater impact while lowering costs through its unique managed services delivery model. 2X provides best-in-class MOps and MarTech management , campaign build and optimization , content and creative production , and strategy consulting services . 2X is a services partner of 6sense, Salesforce, Adobe Marketo Engage, HubSpot, Bombora, Drift, WordPress, Google, Meta, and many other leading revenue platforms.

With more than 1,000 team members globally, 2X is backed by private-equity firm Recognize Partners. 2X has been recognized as one of the fastest-growing companies in the US by Inc. and the Financial Times. For more information, visit 2X.marketing or our LinkedIn .

About MarTech Breakthrough Part of Tech Breakthrough , a leading market intelligence and recognition platform for global technology innovation and leadership, the MarTech Breakthrough Awards program is devoted to honoring excellence in marketing, ad and sales technology companies, products and people. The MarTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough marketing technology companies and products in categories including marketing automation, AdTech, SalesTech, marketing analytics, performance marketing, CRM, content and social marketing, website, SEM, mobile marketing and more. For more information, visit MarTechBreakthrough.com .

Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.

Media Contact Audree Hernandez Jmac PR for 2X [email protected]

Experience new growth possibilities with Microsoft Advertising today >

Secrets to Winning: Tips from Microsoft Advertising’s Top Global Agency

Carly O’Grady,

Adam Goodman

Five members of Kinesso, winners of the 2024 Global Agency of the Year award, indoors posing for the camera and smiling.

Microsoft Advertising’s regional Partner Awards acknowledge outstanding successes and innovations by partners across Asia Pacific, in a wide variety of categories including Generative AI innovation, entrepreneurial spirit and social impact.

Winning awards is a great way to stay at the forefront of the industry. It signals to the market that your team consistently delivers excellence and innovation, making you a standout choice among competitors. This recognition can open doors to new opportunities, foster stronger relationships, and ultimately drive business growth. By participating in programs like the Microsoft Advertising Partner Awards, you demonstrate your commitment to excellence and build a legacy of trust and credibility that resonates with clients and partners alike.

Creating a standout award entry

To compete for the top spot, it’s important to remember it's not just about the quality of the work itself, but also about how effectively you communicate its value and impact. A well-crafted entry highlights your strategic thinking, creativity, and attention to detail, making it easier for judges to understand and appreciate the significance of your achievements.

Carly O’Grady, National Search and Social Lead at Kinesso – winners of the 2024 Global Agency of the Year award – shares a few critical tips on how to maximize your chances of success and truly stand out in the competitive landscape.

Tips for writing a winning entry

Although our tips might seem straightforward, it's easy to overlook them amidst our busy schedules and competing priorities. Here are some reminders on where to focus your time and effort to maximize your chances of success:

Make sure your project aligns perfectly with the award categories: Each submission is carefully reviewed by several judges, and they will be looking at all the criteria for each specific award category. Those who don’t adhere to the eligibility criteria will be the first to be eliminated, which is unfortunate because sometimes, aside from the one critical error, the quality of the campaign might have made it a serious contender.
Showcase innovation: When entries are similar, the highest standard of information in each section can often tip the scales between a winner and a runner up. Put your best points up front and draw the reader in with the “who, what, why,” and most importantly the “why care” of your story. You want to make sure the judge wants to read further. Your opening statement should encompass the essence of your entry, showcase why it’s innovative, unique, and, most importantly, resonates with the judges.
Demonstrate impact: Use data and metrics to show the tangible impact of your work. How many regions, organizations, or people did your solution serve? Is the solution scalable across industries? What was the bottom-line impact? Did the solution save the customer money? How much? Use solid stats to show what you achieved. All of this information will lead to a more well-rounded story. The best way of ensuring your entry gets noticed is to include direct evidence of your customers’ satisfaction and success with your solution. Include relevant customer testimonials in your answers. And include links to supporting materials such as case studies, white papers, other awards, videos, or anything else that helps document you and your customers’ success.
Focus on customer success: Center your entry around the benefits to your customers. Highlight how your solutions have made a difference in their business and contributed to their success.

A few other pointers:

Show how it leveraged Microsoft Advertising solutions.
Describe how it helped you win against the competition from a technical or a business perspective.
Include information about how you went above and beyond in answering your customers’ needs.
Highlight how your solution is delivering meaningful, accessible, inclusive, and sustainable outcomes for customers.
When possible, show how your solution was tailored to target an untapped market.

Bonus tip: Consider more than one entry

Yes, writing more than one entry will take more time, but it will also give you a better chance of being a winner or finalist. Don’t go overboard though. Spend your time submitting your best one or two stories, rather than trying multiple categories with less compelling entries.

Inspiration to participate

Winning the Global Agency of the Year award at the Microsoft Advertising Partner Awards was a monumental achievement for Kinesso Australia. It not only validated our hard work but also opened doors to new opportunities and collaborations. I encourage all agencies to seize this opportunity and submit their nominations. The recognition you receive can propel your business to new heights and inspire your team to continue delivering exceptional results.

The Microsoft Advertising Partner Awards is not only a showcase of the incredible work that our partners do every day – it is an opportunity to benchmark against the region’s top-performing players and contribute to a culture of excellence and innovation. So, take the leap, share your story, and show the world the amazing work you are doing.

Submit your nomination by 11.59PM PST on August 30, 2024, and join us in celebrating the best in the industry. No matter which award you nominate for, make it count. We wish you the best of luck!

Stay informed

Sign up for the Microsoft Advertising Insider newsletter to keep up with the latest insights, product news, tips and tricks, thought leadership, customer case studies, and resources.

Carly O’Grady

NATIONAL SEARCH AND SOCIAL LEAD, KINESSO

NATIONAL AGENCY DEVELOPMENT LEAD, MICROSOFT ADVERTISING

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News & Announcements

USDA Announces Almost $10 million in Organic Market Development Grants, Resulting in $85 million Invested to Expand Markets for U.S. Organic Products

Public affairs.

WASHINGTON, Aug. 26, 2024 -- The U.S. Department of Agriculture’s (USDA) Agricultural Marketing Service (AMS) today awarded an additional $9.7 million for 13 grant projects through the Organic Market Development Grant (OMDG) program, bringing the total amount awarded through the program to $85 million. These projects will support the development of new and existing organic markets to increase the consumption of domestic organic agricultural products. The projects funded through this program, are anticipated to benefit over 119 million producers, buyers, and consumers.

“This final round of awards through the Organic Market Development Grant program marks an unprecedented investment into our nation’s organic industry and we will see the impacts of this funding for years to come,” said USDA Under Secretary for Marketing and Regulatory Programs Jenny Lester Moffitt. “The projects awarded through this program are making great strides in expanding market opportunities for organic businesses and ensuring producers and processors have the infrastructure to meet the growing consumer demand for organic products.”

Consumer demand for organically produced goods surpassed $69 billion in the U.S. in 2023, accounting for about 4% of total U.S. food sales. The Biden-Harris Administration recognizes how crucial the organic agricultural industry is to the nation’s economy and the investments needed to meet this incredible consumer demand. There are more than 27,800 organic farms and businesses across the nation producing and handling delicious organic food and products of all kinds. There are more than 47,000 such businesses around the world, providing vital ingredients and fresh foods not produced in the U.S. With this final award announcement, AMS has now awarded nearly $85 million to 106 projects in 36 states across the nation and the District of Columbia through the Organic Market Development Grant program, supporting these organic farmers and investing in the capacity of this growing sector. AMS previously announced awards through this program in January , March , and May 2024. This final round of awards and all OMDG grants, which are supporting development of new and existing organic markets, is made available through the Commodity Credit Corporation (CCC).

This round of awards includes projects for the market development and promotion, simplified equipment-only, and processing capacity expansion project types. The funded projects will increase the availability and demand for domestically produced organic agricultural products and address the need for additional market paths.

Recipients of this funding include:

Tuscarora Grain Co. in Mohrsville, Pa., will use grant funding to purchase a pellet mill to increase local capacity for pelletizing. The project will build the organic livestock feed supply chain capacity and remove barriers to new organic market development.
The Spicy Organics LLC, in Frisco, Texas, will purchase equipment to streamline and increase their processing capacity of organic spices, herbs, and grains. The equipment will help reduce manual labor, elevate processing efficiency, and increase productivity. This will result in facilitating entry into untapped markets, increasing the demand for premium organic products.
The Turning Green, in Sausalito, Calif., will leverage the massive purchasing scale of the school food sector to grow the organic supply chain by bringing together school food networks, small underserved organic farmers, and local agricultural support organizations. The project will coordinate training and technical support to school food service teams and organic farmers to align planning, implementation, logistics, and metrics to grow the sale of organic products to schools within the state.

A full list of awarded projects is available on the OMDG webpage . One additional project is currently under environmental review with AMS.

AMS gave priority consideration to projects addressing specific pinpointed market needs for organic grains and livestock feed, organic dairy, organic fibers, organic legumes and other rotational crops, and organic ingredients currently unavailable in organic form.

This grant program is part of the USDA Organic Transition Initiative (OTI), launched in fall 2022, which offers a suite of programs and resources to help existing organic farmers and those transitioning to organic production and processing. Other efforts under OTI include USDA’s Natural Resources Conservation Service conservation assistance for transitioning producers, including a new organic management practice standard and plans to leverage partnerships to expand relationships within the organic community, and AMS’ Transition to Organic Partnership Program, which builds mentorship relationships between transitioning and existing organic farmers to provide technical assistance and wrap-around support. Additionally, USDA’s Risk Management Agency provided direct support for crop insurance in 2023. More information about these initiatives and more can be found at www.farmers.gov/organic-transition-initiative .

AMS administers programs that create domestic and international marketing opportunities for U.S. producers of food, fiber, and specialty crops. AMS also provides the agriculture industry with valuable services to ensure the quality and availability of wholesome food for consumers across the country and globally. AMS services and its significant grant investments create opportunities by supporting American farmers, ranchers and businesses across the supply chain, and drive economic development in small towns and rural communities.

USDA touches the lives of all Americans each day in so many positive ways. In the Biden-Harris Administration, USDA is transforming America’s food system with a greater focus on more resilient local and regional food production, fairer markets for all producers, ensuring access to safe, healthy and nutritious food in all communities, building new markets and streams of income for farmers and producers using climate smart food and forestry practices, making historic investments in infrastructure and clean energy capabilities in rural America, and committing to equity across the Department by removing systemic barriers and building a workforce more representative of America. To learn more, visit www.usda.gov .

Get the latest Agricultural Marketing Service news at www.ams.usda.gov/news .

USDA is an equal opportunity provider, employer, and lender

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